Simply click on the "sign in" button on airnz.co.nz and enter your membership number and password to manage your profile, see how you've earned Airpoints Dollars and Status Points, or to spend your Airpoints Dollars. Your account will not be locked instantly, but you may not be able to complete transactions. We think our grabaseat deals are so good that there is no need for child or infant discounts. You can also purchase a Star Alliance upgrade using AirpointsDollars. To reset your password, submit your username or your email address below. To make sure your account is kept safe, you may be asked to verify your identity by providing a code that has been sent via text or emailed to you. If you change your country of residence from Australia, your AirpointsDollars balance will be converted. No. You can call our friendly team on 1-800-262-1234, or forfurther information on how you can ensure your trip is comfortable and hassle-free find out about ourspecial assistanceoptions. Check your credit balance and find out how you can use your credit. Our lowest smart saver fares may not be available every day. Some emails may contain website links that are not safe to open. AirNewZealand lounge passes are not available for purchase. What are grabaseat email alerts? The cities featured on grabaseat vary daily, but you do have a few options to find out what's on offer: Is there a child or infant price for grabaseat deals? Now $655 (Was $871) on Tripadvisor: Marriott's Ko Olina Beach Club, A Marriott Vacation Club Resort, Oahu. Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. In addition, you can't pay for part of a gift with AirpointsDollars and the rest with cash. Airpoints is AirNewZealand's loyalty programme, and anyone in the world is welcome to join. Still got questions? Existing HSBC customers transferring from another HSBC credit card or customers who have held a HSBC Star Alliance Credit Card within the last 18 months are ineligible for this offer. Offer is limited to new applicants only. When you log in to your Airpoints account you will be presented with a verification flow which follows this process: The verification process is complete once you have validated your contact information. Transaction limits and other reasonable redemption conditions of Star Alliance Rewards apply. Can I exchange my AirpointsDollars for cash? Are grabaseat deals only available online? * Seat hold only available for greenlight deals on flight sectors operated by AirNewZealand. This varies and can be quite random. and he will do his best to retrieve it for you. } Our lowest fares sell out quickly and may not be available on all flights or days. What can I do? You can use a credit card or debit card for this. Star Alliance frequent flyer programmes are independent and separate, therefore we cannot transfer your AirpointsDollars, points or miles between them. If you think you're missing AirpointsDollars or Status Points you've earned, you can claim for them, up to six months later. Transferring AirpointsDollars to another member's account is not allowed under the Airpoints Programme. You won't need to fill in all your details again. The Airpoints credit cards are issued by Kiwibank Limited . align-items: center; See information on how you can use your credit. Redeem your Airpoints for free Air New Zealand flights Get Deal 2 uses today 5% OFF Over 5% off when booking a flight and rental car together at Air New Zealand Get Deal FROM $330 Featured Flights: Best fares at Air New Zealand starting from $330 Get Deal View Details 20% BONUS And there's plenty of more ways he can help. As an Airpoints member you'll earn Airpoints Dollars on all eligible Air New Zealand flights, as well as many partner airline and Star Alliance flights. If you receive a verification code from AirNewZealand that you did not expect or request for example you haven't been using your account or been engaging with us, it could mean someone is trying to access your account. At the start of each month*, the earn rate tiers, for Westpac . It's easy to change your personal information. Airpoints is Air New Zealand's loyalty programme where travellers can earn Airpoints dollars and then exchange the points for rewards, including flights and rental cars. Status Points add up to make you eligible for Silver, Gold or Elite tier status. Air New Zealand has apologised after some of its airpoints members have had their information stolen. Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. No, AirpointsDollars may not be exchanged for cash. However, you can gift rewards to anyone who lives at the same address as you do by adding them to your Gifting Register. Or simply ask Oscar, our chatbot who can send the link to reset your password to the email address you used to set up your Airpoints membership. You will then be able to enter a new password. Thank you for your patience. Pro-tip: For the best Oscar experience, sign in to the website first. * excluding greenlight grabaseat fares via grabaseat.co.nzand fares purchased using AirpointsDollars. You can also purchase a Star Alliance upgrade using AirpointsDollars. A passphrase is a sentenceor combination of words that is easy for you to remember, but difficult for someone else to guess. It's easy to change your personal information. then. If you believe your credit card is compromised, contact your bank immediately. On your sign in page, select 'Your profile', (it's on the 'Kia Ora' tile on the left toward the top of the page), From your profile menu, select the type of detail you'd like to update, Make your changes and hit the 'save details' tile. To start, please enter your username. If you're an Elite member, you can request one cabin class upgrade using AirpointsDollars at a fixed rate. You can reset your password (and choose a new one) in two ways: either by answering some security questions, or by providing your Airpoints membership number. Tasman. For your local free calling number, click the Help & Contact link at the top of the page. When paying for a flight with your Airpoints Dollars, the flight part of your booking needs to be paid in full with Airpoints Dollars. Calling from overseas: +64 (0)9 357 3000. For more information and terms and conditions please visit the AirNewZealand Shairpoints page. How can I update my personal information and contact details for Airpoints? Inflight Wi-Fi. It is crucial that the name under which your reservations are made matches the name on your Airpoints account exactly. Please note that if you change your country of residence to or from Australia more than twice in a 12 month period, you may be charged a service fee of $25 or 25 AirpointsDollars. Simply click on the "sign in" button on. This should also be the same name that's on your current passport. Can I purchase additional AirNewZealand lounge Guest Passes? You can also complete a MEDA form, or find out more about flying with a medical condition. You can reset these at any time. Elite members can gift Airpoints Rewards to four nominated people who live outside their household per year. Your status will be granted until the first anniversary of your account opening or earlier, if you qualify for a higher status wit h y our selected Frequent Flyer Program by any means. Programme Rewards Members earn 2.50 Airpoints Dollars per day's rental, on all qualifying rentals*. What to do if you travel under a different name There are a few reasons you might not be getting them. Visit www.hsbc.com.au or call 1 300 30 8 880. Westpac Airpoints credit cards comparison table Should you travel under a name that varies from your Airpoints account, the flights will never capture automatically, and will need to be added manually, upon sending original travel documents to our Contact Centre. height: 42px; .content.header-bottom .usp-content { number of passengers (many greenlight deals only have 1 or 2 passengers per flight) or the destination. Be spontaneous and act quickly, be flexible with travel dates, number of passengers or the destination. As an Airpoints member you can earn AirpointsDollars in so many ways, which you can then spend on flights, rental cars and other things that make life and travel more enjoyable. Log in and start again by selecting your email preferences and re-saving. You can also complete a MEDA form, or find out more about flying with a medical condition. These fares are only available online for one day only or until sold out. However, Koru members do have the option to purchase a Koru Guest Card which allows the member to bring an additional guest into AirNewZealand Lounges provided that both travellers are departing on an AirNewZealand operated flight, with an AirNewZealand ticket and flight number. We understand COVID-19 travel restrictions may impact your Airpoints membership. Because we know you're after a good deal, we won't show the next best price unless it's a good deal. I forgot the password for my Airpoints account, how do I reset it? Your details will all be filled in for you. Airpoints Dollar tiers and earn rates, as applicable, are subject to change. I'm registered for grabaseat alerts but I'm not receiving them. It's an email scam that's been appearing in inboxes across the. Loyalty programme product innovation and optimisation. Find out more about claiming missing points. Find out what you canspend your AirpointsDollars on. .mobile-hide { The price that is displayed was available the last time somebody searched for the city pair combination you entered. Can I earn AirpointsDollars for a ticket that I have purchased for another person? If you have an Airpoints with OneSmart card, it's a good idea to suspend it if it's missing, or you think it's been stolen, so it can't be used. The Qantas Status Fast Track covers 16 airlines: Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Delta Air Lines, Eva Air, Etihad Airways, Korean Air, Shenzhen Airlines, Singapore Airlines, South African Airways, Thai Airways, United Airlines and Virgin Australia. Check in online, from anywhere, and access your digital boarding pass in the app, or add it to Apple Wallet. Just select the name(s) of the traveller(s) you would like to gift an Airpoints reward to. I was in the middle of booking but the ticket sold why did this happen? For credit card fees, interest rates & other benefits visit Westpac's Airpoints web page. This should also be the same name that's on your current passport. } Airpoints rewards cannot be booked online from the US, Canada UK or Europe. . Here's what to do: Please note, you can't change your actual account name or date of birth in the personal details section of the profile menu. How often do new deals go on sale? Inflight entertainment. I've forgotten the password and/or username I made up when I registered online. Online and mobile check-in. display: -moz-box; Try changing the travel date(s), number of passengers (many greenlight deals only have 1 or 2 passengers per flight) or the destination.. How many seats do you put on grabaseat each week? Yes, if you're using your AirpointsDollarsto make a OneUp offer, any applicable taxes, levies or surcharges must be paid in cash. The app also lets you use your retail and travel, Watching your AirpointsDollars and Status Points add up is easy with your online account. You'll see how many AirpointsDollars you can earn when you spend with them. As an Airpoints member you'll earn AirpointsDollars on all eligible AirNewZealand flights, as well as many partner airline and Star Alliance flights. There is a NZD $5 fee for topping up your balance. Yes, if you're using your AirpointsDollarsto make a OneUp offer, any applicable taxes, levies or surcharges must be paid in cash. You can then set up your email preferences so you can start receiving grabaseat emails. Of course, if you are an Airpoints member and you already have an airnz account, there's no need to register again for grabaseat - just use your airnz username and password to login. I'm already an Airpoints member - do I need to register again? Seats are not held during the booking process, unless you are registered and logged in, so while you were only part way through your booking other people would have completed theirs and the seat(s) you selected sold out. display: -ms-flexbox; } Yes they are. If you've not registered yet, you can register for Airpoints online. Please contact us: kiaora@airpointsstore.co.nz. We'll email a link to the email address saved in your Airpoints profile - you can follow the instructions to reset your password and get logged back in. Airpoints Store Online | Shop Fashion, Beauty, Home & More | Air New Zealand Free delivery NZ wide Shop with Airpoints Flexipay 10,000+ Great rewards Featured Products Mt Difficulty Shop Mt Difficulty Pinot Noir Rose A141.30 Huski Shop Huski Beer Cooler A44.99 Champagne Laurent Perrier Shop Cuvee Rose NV Bamboo Jacket - Limited Edition A253.00 Learn more about how Status Pointsworks and the great tier benefitsyou could soon be enjoying. If you have forgotten your password, resetting it online is easy - click here to start our online password help service. The app also lets you use your retail and travel, Watching your AirpointsDollars and Status Points add up is easy with your online account. You must always gift a whole reward. Check out the excellent earn rates and other Airpoints benefits to pinpoint the Westpac card option that suits you best. $190 spent over $15,000 = 1 Airpoints Dollar 3. air new zealand boarding process. The deals that are still showing will be for specific flights and travel dates, and the number of seats left can be spread over different flights on different days. Alternatively, if you wish to pay for rewards with your AirpointsDollars for your partner or another household member you can do this by creating a Gifting Register. https://ib.airnewzealandcreditcard.co.nz/login. You can find out your username by heading to the sign-in page and clicking 'Forgot your username' torequest a username reminder. border-bottom: 1px solid #e5e5e5; There are lots of ways to earn AirpointsDollars and Status Points, and some come through later than others. Because we know you are looking for great cheap deals, we show you only the dates which have low fares available. With four different Airpoints credit cards, there is a card to suit you. padding: 10px 0; You could be asked to answer security questions only you would know (for example, you might be asked questions about your Airpoints account), or you might be asked to verify a one-time PIN code that will be sent to your mobile phone. Learn more about how Status Pointsworks and the great tier benefitsyou could soon be enjoying. } The Australian carrier, which has a smaller New Zealand membership base with Velocity, has "an inheritance process in place to support member's family and friends" and the member's points can be. . We'll find out what happened, and credit your Airpoints account if your claim is successful. Koru Guest Cards are available for set fees for 3, 6, 9 or 12 months. For members residing in New Zealand or anywhere other than Australia, one Airpoints Dollar is equivalent to one New Zealand Dollar. If you've recently received an email from Air New Zealand informing you of a credit of over $300, unfortunately it's not true. * excluding greenlight grabaseat fares via grabaseat.co.nzand fares purchased using AirpointsDollars. As you move up the tiers, you'll enjoy great extra travel benefits and privileges. Safety videos. Flight restrictions and routing restrictions apply. display: -webkit-flex; We'll email a link to the email address saved in your Airpoints profile - you can follow the instructions to reset your password and get logged back in. Join for free today. The Airpoints credit cards are issued by Kiwibank Limited . Prices are per person, child discounts do not apply. Yes, it's possible to top up your Airpoints balance, by purchasing AirpointsDollars. TTY users phone 133 677 then ask for1800 132 476. You can use a credit card or debit card for this. However, you can earn and use AirNewZealand AirpointsDollars when you travel on any of the Star Alliance airlines or use AirpointsDollars to travel on our airline partners. Cyber security is the practice of protecting our digital assets and infrastructure from mischief and abuse. For further information, or to apply now, visit Westpac or call 0800 888 111. I can't remember my Airpoints number, how do I find it? An Air New. To do this, sign into your online account with AirNewZealand, then find your Gifting Register on My Benefits. For further information, or to apply now, visit Westpac or call 0800 888 111. You can make many changes to your flight details online: All you need is your six character booking reference. If the person you want to gift a reward to is already an Airpoints member there will be no fee to add them to your Gifting Register. We also strongly recommend that you provide a mobile number if possible, for authentication and communication purposes. Lending criteria, terms, fees and conditions apply. Airpoints is AirNewZealand's loyalty programme. And there's plenty of more ways he can help. We're working on our mobile booking capability, but at the moment you cannot use AirpointsDollars for seat select. You can also sign in to the Air NZ app, which will . To access your booking online, it must: Be electronically ticketed - paper tickets will not be accessible Have 9 or fewer travellers You may be able to retrospectively claim AirpointsDollars from your activity with AirNewZealand or with one of our partners. See the applicable Credit Card Conditions of Use for full details. You can use your AirpointsDollars to buy any seat for sale on AirNewZealand's website. It's important that you keep your contact details up to date as we may have a hard time verifying your identity if we don't have a current contact details for you. Travel periods are strictly limited and fares may not be available on all flights or days during stated travel period. } Simply enter your Airpoints number when you book a flight or with one of our travel partners. You'll also earn Status Points when you fly with us or our partner airlines, which upgrade your membership tier to Silver, Gold or Elite giving you access to a range of great travel benefits. display: -moz-flex; If you believe your Airpoints account has been accessed by someone else without your consent, reset your password and verify your contact and profile information immediately. Airpoints members wanting to make car hire reservations can call Budget on 0800 283 444 or +64 9 526 3243. One of the first things cybercriminals do is change your account details after taking control so resetting your password and verifying your information instantly limits potential damage. If you entered your login details on a suspicious site, If you opened an attachment, scan your device for viruses, If you've received a phishing email at work, follow your business policy, You will be asked to confirm your contact information (email address and mobile number), A passcode will be sent to you via your updated contact information, You will need to confirm the passcode you received on the verification page to validate your updated contact information. The family name used for the original booking. Sometimes email filters inadvertently put emails into the junk box. Inscreva-se Entrar Iniciar sesso com o Facebook Iniciar sesso com o Google Iniciar sesso com o Apple Gold Airpoints members can gift their AirpointsDollars to two nominated recipients who live outside their household per year. This domain provided by cscdbs.com at 1999-04-19T04:00:00Z (23 Years, 319 Days ago), expired at 2023-04-19T04:00:00Z (0 Years, 45 Days left). Air NZ Booking Assistance: 0800 737 000. You will need your booking reference and the last name on the booking.