Copyright 2023 Apple Inc. All rights reserved. iOS 17 Wishlist What Do We Want to See? Reasonable Accommodation and Drug Free Workplace policyLearn more (Opens in a new window) . 2023 Find out what an apple technical specialist does, how to get this job, and what it takes to succeed as an apple technical specialist. The sector specific training will be part of our Campus to Technical Careers (C2TC) program. Average salary for ICF Human Trafficking Training And Technical Assistance Specialist in Charles City: US$66,420. Its important to have a strong technical foundation in order to succeed in this role, so its a good idea to start by learning the basics of coding, web development, and graphic design. And thats our greatest strength. Fujitsu Technical Systems Specialist Salaries Add to Favourites IN-Technical Specialist. Apple Technical Specialist salaries: How much does a Apple Technical To view your favourites, sign in with your Apple ID. Learn more about your EEO rights as an applicant (Opens in a new window) . Top editors give you the stories you want delivered right to your inbox each weekday. They analyze the procedures of their organization and make sure the appropriate and most efficient computer systems are employed to optimize . Apple Technical Specialist Job Description: Salary, Duties, & More Independent Repair Provider Program - Official Apple Support I remember they would often buy the entire store crew a full meal for free on launch days, which was pretty awesome. AppleCare Technician Training - Self-paced online program including training materials and diagnostic tools Apple Authorized Training Center - 2 to 5 day courses containing lectures, demonstrations and hands-on lab exercises Global Service Exchange - Self-paced training materials (only available to technicians employed by AASP's and SSP's) When youre authorized or certified in your area of business or expertise, you also represent Apple. Both full-time and part-time jobs are available. Apple technical specialists need to have a wide range of technical skills to be successful in their careers. Get weekly top MacRumors stories in your inbox. Apple Training Training Courses Offering individual, business, and technical training to keep you up to date on Apple products. Apple Technical Specialists typically start out in entry-level positions and then move up to senior-level positions. Were looking for an experienced Specialist who can provide expert advice and troubleshooting assistance for a wide range of Apple products, from iPhones and iPads to Macs and Apple TVs. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Apple Introduces New Professional Training Courses and - MacRumors Apple Specialist (Current Employee) - Boca Raton, FL - July 30, 2022. Sasha Acosta - ONO: Training Specialist | Customer Success - LinkedIn As a result, Apple technical specialists who are able to communicate with diverse groups will be in high demand. Pay and benefits: When I worked at Apple, I was paid $12 an hour as a specialist. This is because as more data is stored online, there is a greater risk that it will be compromised by hackers or other criminals. Youll grow your career skills, too, because leaders here take an active role in your professional development. After customers purchase our products, youre the one who helps them get more out of their new Apple technology. About AppleCare service certifications - Apple Support As part of that process, were rolling out Mac as a choice for our employees. Apple is beyond advanced regarding employee benefits, interaction, and advancement between annually increased pay and job involvement. We played ice-breaker games and learned everything Apple history, achievements, programs, the the company's mission statement, benefits and stock options. Average salary for Ontario Power Generation Technical Training Specialist in Strathroy, ON: [salary]. Were proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount both offer everyone at Apple the chance to share in the companys success. About AppleCare service certifications The AppleCare Hardware Certification program is a comprehensive hardware certification program for technicians who want to become proficient in repairing Apple hardware. Through its Community Education Initiative (CEI), Apple will provide scholarships to cover the cost of the exams for participating students at its CEI partner institutions. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. The entire store team benefits from your commitment to providing the best care for customers. There is tons of support when needed and the training/onboarding process is great. The next 10 days were essentially "Apple boot camp." With underwriting from Apple, the foundation will offer vouchers to applicants with financial need. Choose your path Technical Specialist Salary in India | PayScale Apples new IT training series begins with the Apple Device Support course, which includes articles and guided exercises. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. As an Apple Technical Specialist, you will need to be proficient in the use of Apple products and software. In the US alone, Apple has 265 retail stores across 44 states. Apple Technical Specialists typically have a bachelors degree in computer science or a related field, and they must be proficient in the use of Apple products. I became inspired to spread the creativity bug and often found myself being thanked and praised when customers left the store with exactly what they needed. Apple Certified iOS Technician Training (ACiT) - ITMC Average salary for Nokia Technical Manager in Dusseldorf, Germany: [salary]. Copyright This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. Do you love how it feels to help others? Along the way, youll be updating your technical know-how and educating team members about technical issues. Through articles and guided exercises, the course covers the tools, services, and best practices used by a help desk professional, technical coordinator, or service provider for an organizations Mac, iPhone, and iPad users. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level. Find available Technical Support and Customer Support roles Learn about Apple Support Advisors Apple Store Support To ensure quality, consistency, and accessibility, Apple Authorized Training Centers for Education require that an Apple Certified Trainer deliver the classes. We draw on the differences in who we are, what weve experienced, and how we think. However, you may visit "Cookie Settings" to provide a controlled consent. Apple is working on a redesigned version of the larger-screened iMac that could bring back the "iMac Pro" name. The difference between "Specialist" and "Genius": I was never an Apple Genius because I was a part-time employee, and Apple only offers Genius positions as a full-time job. You as a Tech Training Specialist will: Participate in project intake and discovery processes when a software training component is identified to help determine priorities and support the change management a project will typically require. The second level of training in the IT series is the Apple Deployment and Management course, which covers how to configure, manage, and secure Apple products using mobile device management (MDM). 50 features and changes you might have missed in macOS Ventura. Get 20% off your Jamf training if you work in education. At Apple, base pay is one part of our total compensation package and is determined within a range. I also think readers might find the level of diversity among the talent at Apple very inspiring. Apple technology is complex, and technicians need to be precise when diagnosing and repairing devices. You will often be required to explain complex technical issues in simple terms, so its important that you are able to simplify complicated concepts. Title(s) held: My official title was "specialist." Top Notch Staffing Inc Program Specialist (Technical Training) Job in Apple technical specialists are in high demand because they have the skills necessary to support and maintain Apple products. Trade-in values have gone up for the iPhone 13 Pro, iPhone 12 Pro Max, and iPhone 7 Plus, with the new pricing listed below. By helping Apple maintain strong relationships with customers, you are instrumental to our success. OWC Thunderbolt Go Dock - Perfect for New MacBook Pros! You can search for people who have earned an Apple certification in the the Apple Directory on Credly. Here are three trends influencing how Apple Technical Specialists work. Problem-solving skills: Apple technology is constantly changing, and technicians need to be able to adapt to new software and hardware. tock pay options (up to 10% of your income quarterly at 15% of market value) and d. iscounts, such as 25% off a product once a year, 15% off products for friends and family on three products a year, and an unlimited 10% in-store discount on anything, any time. Apple Training Training - LearnQuest Take proctored certification exams from your home or office. The cookie is used to store the user consent for the cookies in the category "Other. MacRumors attracts a broad audience of both consumers and professionals interested in the latest technologies and products. Own your learning schedule with self-paced, online courses. Apple technical specialists need the following skills in order to be successful: Technical skills: Technical skills are the abilities to use software, applications and tools to complete a task. It was just a few days later when I received my first follow-up call. Your day in the Apple Store is filled with a range of focused support and service tasks. Apple Training Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone and iPad devices. After you become an Apple Certified Trainer, you may deliver courses at Apple Authorized Training Center for Education locations. Core training took place off-site and included 15 new employees like. Learn about Apple culture, salaries, benefits, work-life balance, management, job security, and more. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. They can also help businesses to develop and implement best practices for protecting their data. We also provide our own trainer-developed courses and bespoke courses to meet any requirement. Upon successful completion of the exam, users will receive the Apple Certified IT Professional certification. Apple technicians solve problems by identifying the issue, researching possible solutions and implementing the best solution. Apple badges adhere to the Open Badges specification, which is managed by the IMS Global Learning Consortium for recognizing and validating learning. MacBook and iPhone screens show Apples updated professional training and certifications for IT support and management. Ability to assess customers support needs when they arrive, then provide solutions or refer them to other team members, Flexibility to regularly rotate through different technical specialities and skill sets, Ability to thrive on change as products evolve. 2023 In order to become an Apple Technical Specialist, one must meet the following requirements: Education: Most employers require technical specialists to have a minimum of a bachelors degree in computer science, information technology, computer engineering or another closely related field. The energy on these days rocked my world. To help those entering the workforce or changing careers, Apple is partnering with community colleges and universities to offer on-campus prep courses for the Apple Certified IT Professional badge. EllisDon Corporation Technical Training Specialist Job in Mississauga I saw at least 40 other possible candidates who seemed just as eager as I. Apple employees welcomed us to the event with videos about Apple's achievements, and concluded with a written quiz on your knowledge of Apple product and its major software, like Pages, KeyNote, Numbers, Aperture, as well as Time Machine and others. Each of those locations employs over 100 people totalling aboutabout 30,000 full- or part-time retail workers. Theyre so grateful and that feels really good.. They may also be responsible for providing support to Apple Authorized Service Providers. The ideal candidate will have in-depth knowledge of Apple products and software, as well as excellent customer service skills. The mob used the electronics in the store to play music and record their dance routine. Two new Apple Professional Training courses Apple Device Support, and Apple Deployment and Management are available today on, Apple device management and security company Jamf reported that its. A selection of macOS tips to make your Mac life a more effortless experience. Based on 4 salaries posted anonymously by Nokia Technical Manager employees in Dusseldorf, Germany. Apple Technical Specialists also help ensure that all of Apples devicesfrom iPhones to Mac computersare compatible with each other. CAE Inc. Global Technical Training Project Specialist Job in Saint Attention to detail: Attention to detail is the ability to notice small changes in a system or process. Apple Specialist Resume Examples & Samples for 2023 - JobHero Apple has also partnered with the Mac Admins Foundation to ensure additional access to the new Apple exams. Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (Opens in a new window) . As an Apple Certified Trainer, you're equipped to provide training with the skill and professionalism that Apple students expect worldwide. The training has been completely redesigned and moved to an online, self-paced format. When a customer needs assistance, you quickly assess their situation. At other times, you refer customers to support team members who get them up and running again. Learn more. Apple Inc. All rights reserved. Acknowledging, Diagnosing and Troubleshooting technical issues of Apple products. Based on 1 salaries posted anonymously by ICF Human Trafficking Training And Technical Assistance Specialist employees in Charles City, VA. Analytical cookies are used to understand how visitors interact with the website. They will also learn about the software and hardware they will use on a daily basis. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Apple introduces new professional training to support growing IT Youll be our customers human connection to Apple: empathetic, friendly, and real this is more about restoring relationships than repairing technology. Review information and details about the policies, terms, and conditions for Apple training programs. If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. Apple is a drug-free workplace. However one memory that sticks out above the rest was when a flash mob broke out in the middle of the store. Please note that all salary figures are .