Find out here. We showed the basic electric bike error codes, which can help you to get the exact issue. Multiple points of interest can be added to one route, making errands or pit stops a total breeze. If the problem persists, contact your eBike dealer. Now you can solve these minor issues easily and quickly. The sensors of the battery pack got damaged. How do you change between the Cycling Modes when you are riding and you dont have a phone? Using OpenSource systems for navigation (OpenStreetMpa) and Weather (OpenWeather) The throttle may be loose or damaged. This cage replaces the bottle cage situated on the seat tube of the bike. Some common electric bike errors are-. You can try a different controller if you have one or ask for a replacement from the supplier. Your Inside Guide to the Ebikemotion Companion App - Contender Bicycles Orbea Gain M30 features an upgraded MAHLE Ebikemotion X35 Plus rear hub motor and an integrated Ebikemotion battery unit. Sunday: Closed, 1352 White Pine Canyon Rd It occurs when the controller gets to its maximum temperature level. Check connection or contact your authorized dealer. Ranjit. Then I wouldn't be too concerned. This error will show up when the ebike is not within the required temperature range, i.e., higher than 80 degrees Celsius or lower than 10 degrees Celsius. However, when it gets steep you may just need to crank up the power to keep pace with the group or conquer the climb. If error persists try a new charger. (the optional range extender is mounted in place of a bottle cage and can easily be removed and charged away from the bike if there's no socket close by. If error persists replace charge point. Continue charging. There are 3 levels of power assistance for you to choose from. sedavis@fairpoint.net or tel: 850-838-4742 Here is the issue: after the ride I review my activity but I don't see any error message. Is the motor restricted to 15mph here in the US? The male and female prongs should have a positive connection. One of the key functions of the app for e-bikes is fault diagnosis. I got the issue yet again after a few months. Schritte Plus 1 Pdf [UPDATED] Free - Weebly It occurs when there is a connection problem between the internal controller and the display. Scott Addict eRIDE | The world's lightest electric road bike - BikeRadar 130 0 obj <>stream Belts can slip when there is too much friction or if the belt is over-tightened. PDF USER'S MANUAL RANGE EXTENDER - Orbea If you have an LCD Display (with digital screen) press and hold the M button for a couple of seconds to turn the kit on or off. Should it be necessary, we can also contact Ebikemotion who can remotely log into the bike and assist with resolving the issue. Temperature too low during use. The Battery Pack voltage is not correct for this system. Usually, errors occur when the sensor becomes unable to calibrate correctly. I found the meaning on this site: https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. Please reduce the demand. He ordered from Amazon the SW900 ebike kit and 2000 volt battery. Once logged in, the three lines on the top left reveal your menu, featuring: Monitor, Start Activity, Navigation, Common Destinations, Last Position, Activities, Download Maps, and Settings. Common ebike errors may include: 1. Can I ride faster than 15mph? Also, with the help of the eBike app, you can see the details errors. 0000029939 00000 n Health Heart rate monitor - Pairs your heart rate monitor to your phone Override recommended MHR (max heart rate) Sends you a notification based on what you set your max heart rate to be Enable auto assist - super cool! Where complex systems like BMS, electric controllers are involved, error codes are helpful to understand the issue. Check the wiring accessory, disconnect it and contact the accessory supplier. You must log in or register to reply here. Have you any clue what a 68h code might be? So, before we go for the electric bike error codes here are some general tips to solve these common problems. An optional range extender is also available which extends the available range by up to 70%. Sign up for in-stock updates and discounts! If the problem persists, contact your eBike dealer. Error 201 despite meeting common prerequisites - Ivanti Throttle damaged or out of operation specifications. If you've not heard of MAHLE before, they are pioneers in the use of environmentally friendly and energy-efficient technology in the motor industry. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. It is worth noting that the app is only compatible with heart rate monitors that have Bluetooth 4.0 protocols. Monitor: The monitor screen is the main screen used in the app, which details battery life, speed, motor RPM, and even your battery life. Shop our Selection of Bikes with Ebikemotion Drivetrains, I just bought an Orbea and downloaded the ebikemotion app. Do I need tax, insurance or a licence to ride the e-bikes? Please charge the battery Pack. Solution: Try reconnecting the plugs while checking that none of the pins is bent and everything is connected correctly. Electric bikes light lines power output failure or assist light error. Yes, by default each motor map is set to 100%. If it is correctly connected, replace the charge point and check with the APP to make sure that the charge is increasing. This is often referred to as electric bike error 5 If the error is not solved, replace the battery, Excessive switch temperature. Check wiring and the accessory connected to the light line. We've got you covered with our in-depth e-bike operation guide. Check cables and connect charger. I got the same problem. Charge your battery for at least 30 mins and check if the voltage value increases. Please let me know how to get around these problems, Hi I have recently bought an Orbea 20M and have tried many times to open an account but I just cant seem to manage it it just keeps say that I dont have internet connection when I no I have or it just says its has a problem , can you please help me, many thanks Peter, My wife has trouble working out which power level she is in on her Ribble. Find out here. Is the battery and /or motor replaceable? If you still cant solve any issue, simply contact the dealer and get the solution. Error Database System full. startxref f. Turn on the . Turn compatible lights on/off (if fitted). 203. I spoke to the dealer and he said there should be an error message posted. Red triangle with a message but I cannot read it because of my eyesight is poor up close. The button itself is surrounded by an LED display that illuminates when the button is pressed. EBM App Activation 50 pts. So, lets find out the common errors and their codes. Want to learn how to get the most out of your electric bike battery? Speed or torque sensor error, often called electric bike error code 2, occurs when dust particles released from brake levers cause a blockage or overuse of the sensors. Regards, False battery polarization. Temperature too low during charging. All Ribble e-bikes are fitted with the Iwoc button on the top tube. Bosch Battery Pack Owner's Manual. Weighing in at just 3.5kg for the ENTIRE system. My bike (SLMRO) has a max speed limit of 22km set on it which I want to remove. This is a very important project for a big grade and he needs expert help. It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. In truth, there were many key factors that closely matched our vision for the e-bikes of the present and future; Depending on which genre of cycling the bike is designed for, the control button can be found either on the top tube or on the handlebars. The battery is too low to run comparing the e-bikes capacity. Basics covered in the video include choosing navigation options, common destinations, and how to download maps. 02. I have had a error code that shows itself on my ebikemotion app while riding. Swipe top to bottom to switch between battery watt-hours remain on the battery and the weather forecast. Avoid large power demands while this error is active to prevent deterioration. If you need advice on compatible belts please contact us. 107 0 obj <> endobj Press Button A (top button) to change to the next level of assistance up to Level 3. What if you already have power and still can not get the bike to move? The new external battery kits to install on any bike that has the Ebikemotion X35 motor system. Saturday: 9am6pm There is a fault on the power supply sensor. The Ribble Hybrid AL e was selected for an Editor's Choice award in 2020. The app is compatible with all of the e-bikes in our range. Salt Lake City, UT 84105 thanks for checking out our blog post about the Orbea Gain. I am delighted with the machine super fit. The cable DUCEXTGCUWIRE is an extension cable, the cables can be ordered from Ebike motion direct. Ray. Some errors may have more or less similar solutions. Every error code outlines different issues with the bike. Open up the motor map menu in the app settings and you can select 1 of 3 cycle modes. I havent ridden it at all so is there a faulty sensor in the hub? 0000001285 00000 n That voltage should match your battery. ]#!MG;$sEEgm{VXBNK9^w`H0 y!qA4C+`Y& If the system locks, reduce the demand and restart the bike. Home - MAHLE SmartBike Systems Thanks It then started charging so I left it for a few hours. 0000001809 00000 n Unplug brake pads, and to check each brake, restart the bike. It seems to me that in that situation you can only choose between the Assistance Levels via the iWoc ONE. Power supply problem in sensors. Apple watches can be connected and will show ride data, but NOT heart rate. Simply plug the bike into a household socket using the supplied charger and cable. If the battery prongs are not lined up correctly, the electrical circuit wont be complete. Most battery systems use a generic programmed BMS, this only allows cell balancing at the top end of the cell voltage. Select a point to choose it as your selected destination, Bike Connection status to EBM: indicated connection status to Engine Maps. Battery Pack sensor damaged. Usually, an ebike light will be flashing, displaying error codes as a warning to bikers that something is wrong with the system and needs fixing. do NOT contact me with unsolicited services or offers. If the problem persists, contact your eBike dealer. Pink - If the LED displays a solid pink colour, this means that the system has entered 'safe' mode. It happens when there is a wrong software installation for the line series (performance line) or the type of bike, e.g., speed/cruise, gearbox in the hub, or derailleur. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. Avoid large power demands while this error is active to prevent deterioration. Seems to be a common problem. Accepting the change you have made maps those levels and the mode to the controller. If pressed again the unit will vibrate twice to let you know that no assistance is being offered. Same issue with Cannondale Treadwell Neo, new bike, first charge, unusable - it goes back to the store. My bike is a hot system sold by Hotstream bikes through Amazon. Learn more at Call2Recycle. Yes, though the motor will only provide assistance up to 15mph, at which point (by law and as with all e-bikes in the UK) the assistance will cut out. It could be due to an improper connection between the controller and the display, causing it not to receive critical information; electric bike error code 30. 0000000016 00000 n I am trying to understand the relationship between Cycling Modes and Assistance levels. For a better experience, please enable JavaScript in your browser before proceeding. A local Orbea service centre to me updated the firmware, job done. Ebike passion - Codes d'erreur Ebike et leurs solutions - Facebook We fully advise new bike owners to experiment with the settings for each level to find what works for them. Same issue, got a new cannondale treadwell and after first charge got the pink lights. Note that in waterproof kits the PAS and the throttle are connected to each other and the speed level can not be set separately. David is the owner and the main Author of this site Electricalwheel. Update files are available for remote repair, please contact CSG warranty. I have a schuck 29 inch front wheel motor conversion kit that I have put on my 21 speed. Where the instructions refer to a 'short press this indicates one quick press of the button and then release. New component detected not associated to this eBike system. Check the motor and peddling sensor cables. To do so you would have to remove the bottom bracket and crankset. Check for silicone interference, corrosion damage, or loose or damaged cables. Simply press the button and once it starts to flash continue pressing until you reach the mode you desire. What type of battery is it? But maybe the key to its popularity is the motors discreet operation; the hub-based drive unit is neatly hidden behind the cassette, and it's controlled by one inset button on the top tube. Some common electric bike errors are- 1. Also, due to bad or cheap cables, this issue can happen. Too high current voltage to a battery pack. If on your bike (the top tube switch) you don't have a flashing pink on the level indicator?) Now the second bike had done the same thing after only one ride a few weeks ago. The speed sensor should be screwed into the motor lead plug fully. Excessive charging temperature. 0000009524 00000 n Would you give us any feedback as to what your thoughts may be concerning what the problem could be and how to remedy it? Find them here. Read her story here. EHZE*d[Q+{v`;Msw [o6m=o}z)K:1kh4h>MvvFUR&ctvNck6]5TLS|F}oWLcq)r1rF99,d;3"%p ]%p ]%p ]%p ]%kE^5xC'r1CN9s:t1C6lf0Cl1^ For the battery to power the motor adequately, it needs a solid connection with the mount connecting the battery leads to the motor. Can you please explain if I am missing something here? In a similar vein, smartwatches are incompatible with the app if you require heart rate functionality. As mentioned briefly above, whenever the button is pressed the LED will always default back to display the current battery level. Did you solve it? Electric bike error codes are manufacturer-generated values that represent a particular fault in the bike. Quick Neo SL 50 pts. Then check input voltage (P03) through your LCD Display parameters. Check if your battery has an on/off switch. If the hall sensor is loose or has silicone interferences blocking its connection from the controller to the motor core, then this error is likely to appear. I was named his supervisor and certainly want to help! To learn more about the app and what it offers read our dedicated companion app blog here. orbea gain error codes If this persists, consider replacing the controller. However, you can quickly eliminate such errors with the correct use of electric bikes and regular maintenance. I bought a Cannondale Treadwell ebike from Evans Cycles and right out of the box the bike didn't work, pink flashing light. <]/Prev 778070>> The MAHLE SmartBike systems app allows Ribble e-bike owners to keep track of the performance of both bike and rider in real-time. Below is a tabulated error code, cause, and description of commonly experienced ebike errors: As stated earlier, error codes vary with manufacturers; s830 error codes are usually displayed on an s830 LCD unit and have different factory values. Bikes ready for 48-hr dispatch. Also, check if there is any silicon interference or corrosion damage. The beauty of this system is that you are fully in control of how much assistance is offered at all times. eBike hall-effect sensor error - fix it yourself SMLRO - YouTube Stay up to date on latest releases, buyers guides, and more.. 0000002866 00000 n The Ebikemotion X35 drive unit, found on bikes like the Orbea Gain and Pinarello Dyodo e-road bikes, is one of the most asked-about technologies in the shop. 03. Orbea Gain M30 Review Is This the Smoothest E-Road Bike? - eBicycles Park City, UT 84060 Press Button B (bottom button) to decrease the assistance level to the next level down until no assistance is provided. Remember, if youre unable to rectify any error, always contact your authorized dealer rather than doing guess works with no fruitful outcome. Try disconnecting and reconnecting the motor cable. Read caring for your electric bike to find our top tips for maximising battery life. Each setting offers between 30% and 100% of a set percentage of the total power output. That voltage should match your battery. The Addict eRIDE 20 is the base model at 3,999 and comes with a mix of Shimano Ultegra and 105 mechanical. He rode the bike a short distance and soon got an 07 message. Try to restart the engine. Scott Sports. Also the PAS wont kick in on level 4 or 5 This thing prevents the battery from working effectively. S6 Evo Neo 50 pts. You can buy the unit separately or replace it entirely in case of damage. Common ebike errors may include: This error occurs when a throttle cable is damaged or loose. With any error, the e-bike started flashing. Look out for the batteries and see if they are installed and fully charged or not. Download the Ebikemotion app, available on the Apple App Store or Google Play Store. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. If error perists replace the chareger with a new one. How do you then select an assistance level? I never got an email and I can create an account. Once you connect your bike to the app you are able to select 1 of 3 cycling modes. Connect the bicycle to the Dealer APP and check the battery voltage. In the meantime, if you continue to ride with the range extender connected it will clear the fault once the main battery discharges a little. The battery was down to red and I charged it fully.