So, if you have this problem, leave the machine unplugged or the door open until the repair is completed. Before that, consider taking a digital photo of the wire connections for future reference, or you can label each wire. A humidity sensors function is to prevent the food from getting too dry. Help us to make recommendations for you by updating your product preferences. Remove the screw that holds the display panel in place. If the error codes C-AO, C-A1, and C-A2 are displayed in the control panel, it indicates a functional error has occurred in your microwave oven. Follow the steps below to replace the temperature sensor of your Samsung microwave: If the error code persists, consider hard resetting it. Then you can plug the microwave back to power and check whether it is functioning correctly. Looked it up and it has something to do with a gas sensor. Why Kenmore Oven Handle Falls Off. If your unit is in Demo mode, turn it off. Self Clean warnings Warning:Failure to follow these precautions could result in damage to the oven, fire, and/orpersonal injury. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? You can restore all of The Freestyle's settings (excluding the network settings) to their factory defaults. There will be a gap between the layers to give you an idea of how it works. Often, a simple po. It is showing error se8 . Follow the steps I mentioned earlier to reset your microwave. (Replacement Procedure, Cost, Etc). Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Hialeah Appliance Repair company, Your Local Refrigerator, Washer, Dryer, Range, Oven, Microwave Repair Company. Next, you have to remove the control board. It results in the display of an e-11 error code on the control board. If the microwave buttons are very worn-out, it is recommended to replace the sensor. Support is also available on your mobile device through the Samsung Members App. The purpose of this component is to generate low voltages that then get sent to the control pad. If you find that the control board is defective, you will need to disconnect the power to the microwave, remove the cabinet and control assembly, and install a new part. Follow the steps below to reset the microwave keypad: It will help you clear the control panels error codes or other accidental settings. I know how annoying it would feel if a microwave stuck in the middle, displaying an error while you are waiting to taste your favorite dish. And microwave control panels are also secured with clips to make them fit on the plastic surface. In the course of solving the problem, you can independently check and repair the device. Call an LG Support Representative. To fix this, replace the touchpad of the microwave. You can locate the temperature sensor in the upper left corner at the backside of the microwave. Copyright 1995-2023 SAMSUNG All Rights Reserved. Some basic troubleshooting can usually fix the problem! They contain internal high voltage components that can hold a lethal electrical charge even after its unplugged. If the error code still displays, there are some easy steps you can try before calling a technician. This part can be tested with a multimeter to determine if there is continuity. [Quick-Fix] Unplug the range and tighten any loose electrical connections between the electronic control board in the oven and the control panel. Email as a contact option was discontinued as of April 3rd, 2019. water for 2 servings or 1 cup brown 1 serving Press the Up/Down buttons or numeric rice + 2 cups water for 4 servings in a Brown rice buttons to select the menu/item. This list explains all the possible fault codes, including . Step 1: Pull the oven away from the wall. SE error code shows up with the beeping sound, and it also appears when one or two buttons on the control panel are defective. Unplug the microwave from the electric outlet by removing the power cord. Let it stay disconnected for 5 to 10 minutes. Open Settings, and then select General. Follow the steps below to replace the gas sensor: Power on the microwave and check if the C-10, C-11, and C-12 error codes have disappeared. Urbanhomecorner.com is a participant in Amazon Services LLC affiliate advertising program. Before it will work again, you need to fix the underlying cause of the error code. Refrigerator; Cooktop; Oven; Microwave; Dishwasher; Washer; Dryer But, If everything above will not fix the problem, then you need to replace the whole touchpad. For this reason, if you are inexperienced its best to hire a professional to diagnose and complete any repair on this type of appliance. Unplug the power cord of the microwave and contact the Samsung service center. Press OK. Does a Samsung microwave have a reset button? He stated it is both the major and sub-PCB boards need to be replaced as they are not communicating. When the control panel doesnt produce proper signals, your microwave wont work correctly, and an error code will appear. Feel free to ask any questions about repairs. By Clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. If you find an information code that is not listed on this page, please find a manual with the specific model number. However, some error codes may require additional steps to get the problem solved. The code doesn't really indicate a problem with the oven unless it shows up outside of the diagnosis test. Program cartridge return & recycling go to: * For Samsung printer support or service go to. .Use a metal ( not the shiny chrome type ) screw driver with a insulated handle to short across ( touch both at the same time ) the terminals of the high voltage capacitor to discharge it. Start the microwave oven for 1 minute on the HI setting (100% Power) If the water is warm the microwave is heating. Unplug the power cord, wait long enough for it to cool, and then restart the microwave. After removing the control board, you can access the touchpad. Check Ass'y PCB when LVT is defective. One of the most popular microwave ovens in this range is Samsung SMH1816S. However, there are some information codes thatyou can fix yourself before contacting the Samsung service center. selection. VERY CAREFULLY remove the vent and the keypad from the vehicle. The SE code issue can lead to the microwave operating on its own, which can allegedly result in a house fire. A microwave oven includes a gas sensor for detecting the concentration of gas developed from a foodstuff disposed in an oven cavity. 0:00 Intro0:27 Try a power cycle first1:16 Demo mode affects panel behavior1:40 dE or dC errors are related to the oven divider1:59 For door errors, ensure the door is closed completely2:10 Bad line errors are related to the power cable2:20 C-24 errors occur when the oven vent is blocked2:35 Power cycle your microwave too!2:45 Also check the power cable \u0026 circuit breaker3:06 Microwaves have Demo mode too!3:12 For persistent issues, check your timer \u0026 door3:19 Call for service if issues persist3:25 Recap4:17 Outro If there is no communication between the main and sub MICOM. In the end, the SE error code can cause you a great deal of headaches. The multimeter should read a few ohms of resistance for each control pad when its engaged. Basically, when a button is depressed, a voltage signal is sent back to the control board. Sometimes the error code cannot be resolved easily with the information on this page. In this video discussed about samsung smart microwave oven c-d0 error fix and details.Note: Troubleshooting / service work on the microwave oven to be carrie. Try removing the waveguide cover and see if the problem resolves. Pull up and pivot the panel out. Let us take care of your Samsung productsanywhere, anytime, always! Abnormal communication occurs on the touch key. Reference: Samsung Over the range microwave, Samsung Countertop Microwave, Samsung microwave error code official guide. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your The main function of a microwave is to heat things up, if the microwave is failing to do so, examine the high voltage diode, the door switch, and the magnetron. Why It Happens And How To Fix? Review sites are broken. Support is also available on your mobile device through the Samsung Members App. Hold down the settings button and press the number 9 on the keypad. The same issues may occur if the control board has failed. Fast, easy checkout with Shop Samsung App. You can fix this by replacing the humidity sensor. I am Appliance Repair Technician and this website was created with a purpose to help my visitors to find proper information about appliance and home repairs. And wait until 10 to 30 minutes because a capacitor will store the electricity even after unplugging the microwave. Often, a simple power cycle can get you back on track. Always take proper safety precautions when installing or repairing any major appliance. To test if the microwave is heating: Place one cup (250 mL) of water on the microwave turntable. The next component that might be the cause of the error code is a faulty control board. The humidity sensor is on the left side behind the rear panel. Such components include the magnetron and motor for the turntable. Tech came out and said it needed the main board replaced at a cost of about $800. It still works in cook time mode. If you have a freestanding unit, you may have to remove the metal from around the top and sides before moving on to the next step. Fuse is OK. Mo display and no operation at all. Step 3: Turn the oven around to gain access to the back of the oven. Remove the wires that are connected to the control panel. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. If it shows no continuity, you must replace the touchpad. I can definitely understand the frustration of not being able to use all the great features on this model. Connect with Samsung experts and fellow fans for tips on how to get the most out of your Galaxy device. Free standard shipping, exclusive offers and financing options. Have a Microwave Model ME21H706MQG having the same -SE- issue. Step 5: Pull up then pivot out the panel. This code appears when the microwave fails to sense the damper to open or close for 1 minute. To fix this issue, you must reset your Samsung microwave. The Samsung DE series consists of reasonably priced microwaves with a sufficient number of features. To fix this issue, you must replace the gas sensor. Once located, the first thing to do is check the connection with a multimeter to determine if there is continuity. However, given that they are expensive to replace, you might be better off just purchasing a new microwave. selection. A gas sensor determines the amount of gas expelled from the food while it is being cooked. Select Reset, enter your PIN (0000 is the default), and then select Reset. The E-24 error code communicates that your microwave is getting extremely hot. ME21M706BA Microwave Displays Error code 10, http://www.Samsung.com/us/support/service/location, ME21M706BAS - MICROWAVE RANDOMLY JUST DISPLAYS A REMAINING TIMER / AMOUNT INSTEAD OF THE CLOCK. If the water is not warm click on the link below for additional troubleshooting information. Troubleshooting for the sparking microwave. Reattach the back panel with the microwave. Begin by disconnecting the power supply from the electric outlet. Speak to one of our dedicated team of experts. If these steps don't match, Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven. Error codes are mixed numbers and letters displayed in the control panel to indicate specific faults and failings. You can also get access to exclusive support features and other exciting perks. If the test shows no continuity, then youll need to replace the connection part. 5 Ways To Fix A Blender Leaking Through Blade, 5 Common Samsung Washing Machine Error Codes (+Quick Fix). Move the microwave from its original position and place it in a comfortable position to work. Give the open door a good push when you see the door error code. The error code e-11 on your Samsung microwave indicates a faulty humidity sensor. LG Canada Virtual Assistant. You do have the option of using the following link to locate an authorized service center in your area, or to use a different service center of your choosing. Step 3: If your microwave is a freestanding unit, you'll have to take out the metal around the sides and top before you move on to the following step. SHOP PARTS Please click the submit button below to share your feedback with us. Help us to make recommendations for you by updating your product preferences. Since you are out of the manufacturer warranty, the cost of repair would be your responsibility. Consider help from a professional to fix the issue if you find it too technical to fix the issue. . If the same problem appears again, contact the Samsung service center. It will even turn on automatically if the microwave is getting too hot. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. When buttons on the control pad stop working, the SE code will be shown. If you see dE or dC, remove the divider from the oven, and put it back in. The popcorn button keeps coming up c-10 what does that mean - Learn about Samsung - 2.1 Cu. Microwaves are a significant part of kitchen activities. Begin reassembling the wire harnesses to the new control pad and work backward to put your microwave back together. If your microwave turns on by itself after you close the door you may need to clean the door, check the latch, or ensure that the door is closed all the way. Remove the screws that secure the control board to the control panel. Samsung oven displays C-10 error after SmartThings self diagnosis, IT/ Computing - 8 AM to 9 PM EST Mon to Fri, Do Not Sell or Share My Personal information. It will even turn on automatically if the microwave is getting too hot. Install your new control panel, and attach the cables back into the same places that you took the old ones out from. (Fire sensed.). The ovens range from 1.6 to 2.1 cubic feet of capacity, some of them allow for convection. the HV diode, the capacitor or the magnetron. This is done by unplugging the microwave from the wall or turning the breaker off to it for at least 60 seconds. After 10 minutes, plug in the microwave to the electric outlet. Check out the chart below for tips and guidelines. To complete the reset, select OK. / Amount Instructions Place 0.5 cups brown rice + 1 cup Press the Fit Choice button. It is usually found attached to the control panel, which it is connected to by flat ribbon connectors. Just press the clock button and then . Crescent Before you move on to serious repair, consider resetting your Samsung microwave. Also, some controls are only available when using (or not using) other functions. If the SE error code persists, follow the steps below to fix the issue. Plug in the microwave by connecting the power cord to the electric outlet.