They can be helpful for those who want to better understand what is happening onscreen, but they can also be annoying or distracting if you dont need them. Its part of the film , Same! Open HBO Max and sign in to your account. If unsure how to do this we suggest you: Creating an audio description section to make it easier to find content as well as to create more awareness of audio description on their platform. How to turn off audio description on HBO max, 1. / Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. How do I turn off Audio Description Narration? 12 tips and tricks to use your Roku remote, How to replace your Roku remote if it's lost or broken with a guide to every type of Roku remote, How to reset and re-pair a Roku remote if it's not working, How to use Roku search to find content across channels. This can be useful if you are having difficulty hearing the audio or if you want to change the audio to a different language. Turning on audio description.Image: WarnerMedia. Disclaimer: Some pages on this site may include an affiliate link. The feature might have turned on accidentally, and now it is bothering the viewer by not turning off. The Bottom Line how to turn off audio description on hbo max According to a WarnerMedia press release, WarnerMedia will continue building on these improvements in the months and years to come. You will find a Speech Recognition option and a Voice Recognition option. This should be the starting point for potential fixes of any bugs or issues with the HBO max app in the event that the above steps do not work. If you have a traditional cable TV input connected to your Roku, you might discover that cable TV programming can also have this kind of descriptive audio. If I switch to Spanish it turns off but then when I switch back to English original, it does the descriptive audio. You will need to find another way to watch your favorite programs. Go to your display and sound settings and confirm that the HDMI is uncompressed. How do I change audio settings on HBO Max? Audio description (AD) is a narration track that describes what is happening on-screen for people who are blind or have low vision. Meta backs new tool for removing sexual images of minors posted online, Mark Zuckerberg says Meta now has a team building AI tools and personas, Whoops! Finally, you can contact your television provider and ask them to remove the audio description track from the signal. On iPhone or iPad, you can turn on audio descriptions to have scenes in videos described to you. 1. Turn off Audio Description permanently Using AppleTV 4K (1st Gen) and every time I watch something on HBO Max, I have annoying Audio Description. Many TV manufacturers turn on audio description by default, so youll need to go into your TVs settings in order to turn it off. The following programs are AUDIO DESCRIBED IN ENGLISH on HBO Max in the USA. Scroll down and select "Audio Description.". There will also be improvements to the screen reader compatibility of the website and apps. Try using another HDMI port on your TV. Screen Reader is convenient for visually impaired users who need extra help navigating the Roku menus. There are a few reasons why you might not be able to turn off audio description on your TV. 3. Mass customization is a marketing and manufacturing technique that Essie S. asked 10/04/16 Hi, everyone. Required fields are marked *. I started watching Infinity Train Season 4 today and for some reason all of the actions were being narrated. Theres now a category in HBO Max that lists all of the currently described shows and movies in one place, though it doesnt yet show up on TV apps. This is the best option if you want to remove the audio description from all programmes. Turn off the switch next to Enable Audio Descriptions. For example, she explains that HBO Max has a large library of movies and TV shows, that it offers a wide range of original programming, and that it includes a variety of live and on-demand sports content. Note that disabling audio descriptions will also disable them for all other apps that use them, such as Netflix and Hulu. Most of the time, the fault is in the smart tv settings. For shows and movies that have audio descriptions, the tracks can be turned on from within the caption settings at the bottom of the video player. Uninstall the app, download it again, then run the app. Take a look at the images below from left to right to see a visual description of the process involved in turning off audio descriptions on HBO Max. I found that I have to enable descriptive Audio and then immediately disable to turn it off. When watching shows on HBO Max, I prefer to use a decent set of headphones so as to not disturb anyone around me. Are you on the latest version? It offers a wide range of content, including original programming, movies, and TV shows. Select the Settings icon in the top right corner of the screen. Luckily, this can be fixed on any device that supports the HBO Max app. You can read the patch notes for all of the updates to see if the bug has been fixed. First, you can press the Audio Description Off button on your remote. HBO Max is a streaming service that offers a wide range of TV shows, movies, and documentaries. This will bring up a list of all the settings for HBO Max, and you can disable audio descriptions by selecting the "Disable Audio Description" option. The Drive and its partners may earn a commission if you purchase a product through one of our links. The audio description might have turned on accidentally because of a bug. This narrator is there to provide an introduction to the service and to give you an overview of its features. This guide will show you how to turn it off. Some shows and movies have multiple audio and subtitle languages available. Is this a glitch or is there something I'm missing? Search for the Voice Recognition tool in the Smart features. Turn them off on HBO Max under subtitles, 3. Well, if you are keep reading so that you can know what to do about it. Latest version and description won't turn off while watching all content. Have you ever had problems with audio descriptions in the HBO Max app? To change the caption styling, go to the Home screen on your iOS device, then Settings > Accessibility > Subtitles & Captioning > Style. Since its release, HBO Max has been plagued by a bug that has audio descriptions as a default setting for many movies and shows in its catalog. When you sign up for HBO Max, you may notice that your account has a narrator. Open HBO Max and select the show or movie that you want to watch. Turn them off on HBO Max under subtitles 2. This is happening to me on HBO Max on Apple TV. There are a few reasons. Scroll to the right for a visual representation of the steps above. HBO Max offers a collection of audio description content on select devices. In addition to its support for audio description, HBO Max also offers a wide range of original programming, movies, and TV shows. Start watching something and then press the. It comes with a remote that you use just like a TV remote. Such bugs affect viewers by turning on settings that are unwanted and uncalled for. RespectAbility and The RespectAbility Report is a GuideStar Platinum Participant. You just plug it into a USB port on a TV or computer to have access to all your favorite streaming apps. Its wide range of content and affordable price point make it a great choice for anyone who is blind or has low vision. To disable audio description on HBO Max, open the app and go to Settings. You will need one to fix the audio description problem on HBO Max. You can also turn captions or subtitles on or off and customize their appearance. Really, really annoying. Start watching something, and then press the Down button on your remote. When watching HBO Max on Roku, the narrators voice can sometimes be a bit too loud and intrusive. This feature can be turned on or off depending on your preferences. If youre having trouble turning off audio description on your TV, you might want to consult your TVs manual or the manufacturers website. The first option is to clear your cache memory. Press the Home button on the Roku remote. (obviously this will be the HBO Max app), You should see a list of devices linked to your HBO Max account, Then check if the issue of audio persists, On the left-hand side under settings, click, This may be self-explanatory, but double-check to ensure that your volume is up, Ensure that your phone is not set to do not disturb. One feature that makes HBO Max stand out is its support for audio description. It can be used to describe the action, the setting, the characters, and the dialogue. HBO Max is used under license. Just be aware that if you disable them globally, you wont be able to turn them back on for individual titles. Toggle the switch to the "Off" position. Below I will cover the following topics in relation to how to turn off audio descriptions on HBO max. The fastest way to fix any problem with the HBO Max app is to restart it. This will bring up a list of all the audio descriptions for that particular title, and you can disable them by selecting the "OFF" option. Here is a tutorial on how to turn off or disable the Talk Back Feature (aka audio guide, voice view, voice assistance, screen reader, etc) on the new Amazon Fire TV Stick 4K MAX (. Apple TV), wait a minute, and plug it back in again. In the app, start the video, then hit pause on your remote. For more info, see Subtitles and captioning on iOS. The HBO Max mobile app is on all major mobile devices and there is no difference between iOS and Android phones. This is usually done to comply with accessibility laws, but it can be annoying if you dont want to listen to the audio description. For example, HBO Max has said that it will have a "personalized experience" that will recommend shows and movies based on users interests. This does not effect our editorial in any way. Press the selection button on the remote to disable the Voice Guide. Are you also annoyed with the audio descriptions on HBO Max? :) Good luck. How do I turn off just my PS5 controller? The option is currently available on the website and mobile apps but not on TV apps. For those who are unaware, audio description is a secondary audio track, which consumers can turn on and off, that narrates the scene in between lines of dialogue to help low-vision/blind viewers better understand the scene. Whether you have a Samsung smart tv or an LG smart tv, the steps to turn off the audio description are pretty much the same. Audio description is a narration of the visual elements of a programme, which is inserted between the dialogue and sound effects. Scroll using the arrows in the image below in order to see a visual representation of the steps. Press the Home button on the Roku remote. Third, use the arrow buttons to scroll down and select Audio & Subtitles. I tried closing the app and reopening it. Start watching something and then press the Select button on your remote (center of the navigational ring). Voice narration is not on Samsung settings. Another way to get rid of audio description is to use a descrambler. From Sesame Street for kids, to TCM classics like Casablanca for adults, there is content suitable for all ages. Im not sure what the answer is. If you have a video that includes audio descriptions, Apple TV can play them for you. Audio descriptions are short pieces of narration that are added to movies and TV shows in order to provide additional information to viewers who are blind or have low vision. This is especially the case if I am listening at work or in the malls. Some users are still having problems with audio descriptions, regardless of the methods outlined in this article. Second, you can go to the Audio Description Settings on your account and turn it off. 1. This is a good option if you only want to remove the audio description from one programme, and not all programmes. Press question mark to learn the rest of the keyboard shortcuts. Every steaming app is different, but here is a brief guide to where you can find the descriptive audio controls within several of the most popular streaming apps. Use audio descriptions on Apple TV Audio descriptions provide an audible narration of important onscreen action and content in movies and TV shows. I checked the settings and apparently Audio Description was turned on, which is strange since I'm pretty sure I turned that off. Some makes of TVs have a dedicated button on the remote control. There are a few ways to get rid of audio description. While the service is generally easy to use, there is one feature that can be a little confusing: the ability to disable audio descriptions. All Rights Reserved, By submitting your email, you agree to our. Most TV's can turn off but since we're using the Roku to stream, the Roku needs to have this option. 2. Create an account to follow your favorite communities and start taking part in conversations. There will be ongoing efforts to increase HBO Max's described library from 1,500 hours to 3,000 hours by the end of March 2022. Sometimes there may be a glitch that causes the app to do things its not supposed to do. 7 Why can't I turn off Audio Description on HBO Max? 4. You should also head over to the play store or the app store and leave a review in the app review section. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider. Audio description helps blind consumers get the full experience of a piece of entertainment, similar to how captioning helps deaf consumers. If you prefer, you can find the Screen Reader controls in the Accessibility menu. If you haven't already, in the video player (while watching) select the settings icon & go to Audio track. Audio description is a feature that provides additional information about what is happening on the screen for people who are blind or have low vision. The accidental switching on of the audio description can be removed by clearing the cache. Here we will discuss how to deal with a situation in which you are trying to play HBO Max from inside of google Chromecast, and you can not get any sound to come from your TV.