The Better Business Bureau chapter serving Canton Region and Greater West Virginia offers tips and advice for consumers to avoid fraudulent practices. Whether you'd like to share kudos from your last flight with us or tell us if there is something we could do better, please drop us a line and let us know. or anything. html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { On Aug. 12, 2022, we reviewed a phishing scam that was sent as an email in which scammers pretended to be offering a "reward" from Southwest Airlines. The phishing emails appear legitimate and carry the logo of the airline that the scammer is purporting to be, however, it is a very simple matter for . I will certainly relay the outcome of this issue to all my friends and family. Visit our Contact Us page for more information. https://t.co/YdRPxnRDXD snopes.com (@snopes) August 13, 2022 (SocialLY brings you all the latest breaking news, viral trends and information from social media world, including Twitter, Instagram and Youtube. The first one, the texh support, is, Let's look at what ChatGPT is, the most notorious ChatGPT scams, the pros and cons, Here is a powerful guide on how to efficiently block every harmful website on the, How To Be Notified When Your Personal Info Is Leaked Online Here is how to, Here are the most effective ways to protect yourself from phishing. .facebook-share-button-command--button { } width: 273px; Learn more below. What e-mail program (installed program like Windows Live Mail or the Windows 10 Mail App) and/or web-based e-mail service (Hotmail, Outlook.com, Gmail, Yahoo, etc.) The scan said that the link was not safe, contained suspicious activity, hosted malware, and was a 97 out of 100, Your email address will not be published. Moreover, the web-links in the e-mail don't take onto anything even slightly looking similar to a Southwest URL. We strongly advise to never click links in phishing emails. Admins can enable the Report Message add-in for the organization, and individual users can install it for themselves. Checked baggage FAQ report southwest airlines phishing email. I want to remain a SW customer if indeed this RR issue is corrected. Select My Account, then Profile, then Communications. Go to Travel Gal has partnered with CardRatings for our coverage of credit card products. Join my Families Fly Free program to learn my simple process so you can start making more priceless travel memories before your kids leave home. /* Air CheckIn Banner Button Fix */ /* Air Booking Select - Fare benefit sub-label workaround */ I just emailed them this morning about some missing points for a Turbo Tax promotion. So, how does the Southwest Airlines scam work? Domain age, Alexa rank, HTTPS valid, Blacklisting, SSL certificates, Source code, Location, IP address, WOT Trustworthiness, Spam reports, Advanced technology, Privacy Policy, Terms of Use, Contact options. n Never click on links or download attachments from unknown emails. Compliments, comments, and complaints can be sent via email. 03-29-2018 color: #636363; We have a proud history of creating an integrated corporate citizenship report. /* Air Booking Select - Fare benefit first th width */ It is best to speak with a desk agent at the airport or check your ticket or app for the airline's real contact information. padding-left: 30px; Spring Break Travel: With more Customers planning Spring Break travel, longer wait times may occur. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: ; } clip: rect(0,0,0,0); Privacy Policy Do Not Sell My Personal Information. I received and email suggesting it was soutwest but immediately forwarded me to another URL "rewardsforopinions.com"which sort of looked like southwest but wasn't. Scammers often send out mass emails that contain little or no personal information. that is degrading to another person. Interested in key information from the 2021 One Report? 1-800-533-1305, Automated Flight Information My FREE ebook shows you how General Customer Service/Flight Reservations/Changes 1-800-I-FLY-SWA or 1-800-435-9792, Rapid Rewards Customer Service 1-800-445-5764, If you left an item at a TSA Checkpoint 1-866-289-9673, Southwest Baggage (Delayed/Damaged/Lost/Left Something on the plane) 1-888-202-1024. html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { text-decoration: underline !important; color:#111B40; position: absolute; )"; Lets take a look at the screenshot below, featuring the fake promo: The content of the bogus Southwest Airlines ad states: We are currently operating our full flights 24/7 and we know that due to Covid-19 money is tighter more than ever! Well email you throughout the week with featured content like promotions, sales, news, and more so youll always be in the know. Click on Wanna receive email from us? Click #isupportlocal for more information on supporting our local journalists. 209 West 38th Street. } #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { 4. If anyone else gets this email (or any suspicious email), you're supposed to forward it to "spoof@PayPal.com" Below is a screenshot of the email that I just forwarded them. If your flight is canceled and you are standing in an airport frantically searching on your phone, you can easily be fooled by these scam sites. Fake E-mails Circulating, Masquerading as Southwest Airlines - SPAMfighter right: 25px; At the kiosk scan your boarding pass, enter your confirmation number, or your Rapid Rewards numbers. .facebook-share-button-command--button { (opens popup). Report Scammers To Facebook Here. Follow the prompts to add your bags to your reservation. 1. width: 273px; position: absolute; Phishing emails look like alerts from airlines The subject line read, "RE: __Link, Congrats! Remember to allow 15 days for the points to post before you contact Southwest Airlines. } bottom: 200px; RR: 20253625302 Youve received a Southwest Airline reward You have been accepted! Meanwhile, the body of the email claimed, Youve received an [sic] Southwest Airline reward.. Last but not least, use the Comments section below to expose other scammers. Be the first to receive important updates on security. For, during December 2011, a likewise e-mail scam circulated, falsely asserting as being sent from American Airlines. .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { Southwest Airlines Email Phishing Scam Says 'Congrats,' Claims You've } You can also officially report the scammers to Facebook and the Federal Trade Commission using the link below: havent flown Southwest since and never will so disappointed in your service. Make sure youve unsubscribed by clicking on the unsubscribe link at the bottom of the email or log in to your Rapid Rewards account and update your Communication Preferences. Im sorry youre having trouble! Don't trust it. width: 348px; Go to Travel Gal, AwardWallet and CardRatings may receive a commission from card issuers. Scammers hide malware in these email links or attachments. We are not Southwest Airlines, only a blog that writes about them. html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } How often will I receive email from Southwest? If your email address has been added to the mailing list, contact your Internet Service Provider (ISP) to verify that they have not blocked email from our system. html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } Go to Travel Gal and CardRatings may receive a commission from card issuers. For problems with the Rapid Rewards Shopping Portal, visit the portal and then scroll down to the bottom and select Contact Us. Privacy Policy. Required fields are marked *. If youre signed up under multiple email addresses, youll need to repeat these steps for each email address. I hope that helps a little. Our Southwest Airlines One Report is a great resource for our current environmental, social, and governance (ESG) reporting and storytelling. Customer Service Contact Southwest Customer Service 17% helpful (1/6) Contact Southwest Customer Service The Community is a great place for Customers to share experiences and information with each other, but it is not a platform where we're able to process Customer Service comments or concerns. Some scam emails even contain convincing details like the line: "If you are experiencing difficulty viewing this message, click here." - edited .compare-fares-secondary--row:nth-of-type(5) .compare-fares-secondary--header-cell .compare-fares-secondary--label-addendum::after { width: 1px; 0-800-012-1916 html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(2) { font-size: ; } height: 1px; 1 Love accounts, the history behind an article. HI Mark, Sorry to hear your flight was cancelled. Here are the best ways to spot a scam this year. content: "(Temporarily suspended. font: italic normal 11px/1 Arial; .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { } There is information in the previous heading. } This is also a good way to reach them if you have a complaint about your flight or you left something of value on the plane. 2023 Southwest points never expire and can be used to book anyone anytime. n Hover on links to see their destination. display: block; Luv Voucher Email 01-20-2021 09:44 AM Glads77 New Arrival I called to have some travel funds extended in November 2020 because they were expiring. The subject line read, RE: __Link, Congrats! Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. We'll send breaking news and news alerts to you as they happen! right: 25px; font-style: normal; Not surprising. This Supposed Southwest Airlines Email Scam Led to a Phishing Link. We Like many other scams, this is just one of the plethora of phishing scams meant to steal your private info. Carryon baggage FAQ white-space: normal; Their assertion also receives the support of different prominent security experts worldwide. Welcome to the Community! HeyLink.me | southwest airlines +1 [8552352059] reservations number. Contact Southwest Customer Service - The Southwest - Southwest Airlines html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { div.footer div.flex-placement b a:hover { font-style: normal; /* Spanish Homepage footer */ This supposed Southwest Airlines email scam led to a phishing link. 1-855-202-3402 (En espaol), Calling from Belize How to report fake websites? - DEWALT Your e-mail address will be used to confirm your account. Learn more about flight credits, We understand plans change.We never charges fees to change or cancel your flights. We accept email correspondence from Customers. So easy! Visit. Don't Threaten. The communications are sent in hopes of collecting personal or account information (usernames, passwords, email addresses, credit card and social security numbers). Indicates external site which may or may not meet accessibility guidelines. } } Youll receive periodic emails we promise not to spam. False Claims: Many phishing emails make false claims about the status of your account and ask you to update or validate your account by clicking on an embedded link in the email. /* Air Booking Select - Fare benefit sub-label workaround */ 03-30-2018 Select Special Offers at the top of any Southwest.com page and follow the popup prompts. Save my name, email, and website in this browser for the next time I comment. Be Nice. .swa-footer--copyright-text a:hover{ text-decoration: none !important; /* Air Booking Select - Fare benefit first th width */ 1-800-I-FLY-SWA (1-800-435-9792), Baggage - General Questions You have permission to edit this article. 2. Further, the message used the word an instead of a before the word Southwest, and also mistakenly used the singular word Airline instead of Airlines. All of these were red flags that this fake Southwest Airlines email was a scam, as it would be out of character for a large company to make so many grammatical mistakes. Voices, Aishwarya Rai, Alia Bhatt and a credit card fraud The Indian Express. width: 1px; We won't share it with anyone else. } .compare-fares-secondary--row:nth-of-type(5) .compare-fares-secondary--header-cell .compare-fares-secondary--label-addendum::after { /* Temp - GNAV Espanol Chase ad font-sizefix */ Looking for Southwest Airlines contact information? If you, signed up under multiple email addresses, you. Check Out Southwest Group Travel to Save, Southwest Rapid Rewards Priority Credit Card Review, How to Find the Best Airport Parking for Your Next Trip, 101 Ways to Earn Southwest Points to Fly FREE [2023], Chase Sapphire Preferred Review: My FAVORITE Card for Traveling Free. Low around 35F. Use of the Southwest websites and our Company If we unsubscribe you, you can re-subscribe at any time. 0-800-247-5463 (En espaol), Calling from Costa Rica Here's how to know if a travel website selling, If you are an avid traveler, beware of the new TSA PreCheck Scam. 1 person can ALWAYS fly free with you on Southwest? Use the 'Report' link on If your email address has been added to the mailing list, contact your Internet Service Provider (ISP) to verify that they have not blocked email from our system. There is information in the previous heading. Come stay with us for the ultimate Airbnb experience. .facebook-share-button-command--button { THE CONCERN: Scammers know that summer is high travel season and they are capitalizing on it with phishing emails that look like airline notifications. How to Contact Southwest Airlines by Email, Phone and More