Its just a bummer because if you never receive the package you just lose however much money you spent trying to look cute. I am looking forward to maybe a Store near me opening up in the Future. We may modify or cancel the Service or any of its features without notice. Speech / Chat / Talk bubble icon Contact Us. Just start your return online, locate a Return Bar near you and use your QR code to complete your return. Selfie Leslie offers lots of different skirts including: midi skirts, print skirts, maxi skirts, and mini skirts. i once had to return an item because of sizing, and they were really receptive and made sure everything was taken care of! I received a letter that said that they tried to deliver. Do Not Sell or Share My Personal Information, At the store managers discretion, a store credit may be issued. Return packages must be postmarked within 30 days of the order delivering to you. $80 for a completely see through dress, and super thin. (Pet hair, body odor, perfume and makeup stainswill result in your return being rejected and a ban from making future returns). A $9.75 RETURN FEE applies for all REFUNDS. Products being returned or exchanged must be in their original packaging and in like-new condition. I am looking forward to maybe a Store near me opening up in the Future. OurPrivacy Policy, incorporated by reference in these Terms of Service, sets out how we will use personal information you provide to us. They are so fast to respond, super helpful, and always so friendly. Return Requirements If your credit card has been charged for the purchase and your order is cancelled, One & Only Collective Inc. shall issue a credit to your credit card account in the amount of the incorrect price. We ordered a dress for my daughter's Homecoming. 2023 Selfie Leslie Im not happy with my Selfie Leslie Purchase and want to make a return -- how do I do that? How do I do that? You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Selfie Leslie. If you are not completely satisfied and your order qualifies, we accept returns(USA Only). **Refunds may require a corporate check if the purchase amount is greater than $100 or if the funds are not available in the store at the time of your return. All initial costs of the proposed arbitration shall be advanced and borne by the party demanding arbitration. Merchandise must be delivered back to our warehouse or dropped off at theReturn Barby the 30th dayfrom the original purchase date. If you wish to return your items for store credit or make an exchange, the return is free; however, if you wish for a full refund, Selfie Leslie charges $9.75 as a return fee. Really important items for an event. 11,341 posts. If I had a question of any kind, they were on it in no time. Voice your opinion today and hear what 541 customers have already said. This is disclosed on our return policy page in bold font. *Selfie Leslie reserves the right to solely define and limit, refuse and/or reject returns from customers at any time due to irregular or excessive return histories. | PRIVACY POLICY. Their clothes are also featured in select magazines, including Teen Vogue, Her Campus, and Business Insider. 2023 Trustpilot, Inc. All rights reserved. The quality of the dress was great, just did not fit my style I was going for at the time. While we do our best to accommodate all our customers, please note that once store credit is issued it cannot be converted back into a cash/card refund. Business Response /* (1000, 5, 2022/05/31) */ Hello. Please see our Shipping Page for more information. Some items are not correctly flagged as final sale which the customer support fails to accept as return.Customer service is very rude and all the policies are very crafty that are not in the best interest of the customer. Store credit cannot be converted back into a cash/card refund. The contents of our website are intended solely for yourpersonal, noncommercial use. It goes against our guidelines to offer incentives for reviews. They have a terrible return policy, worst customer experience and should probably be in law business since they know to twist and turn their policies that can. If she isn't on her computer, she's probably sewing, looking at Vogue Runway collections, or spending time at her local Sephora. Returns + Exchanges. Store credit and gift cards are final sale. Thank you for your business! It goes against our guidelines to offer incentives for reviews. the customer support team is extremely helpful, i had some problems with one dress strap and i contaced the costumer support team and they solve the problem straight away for me, they reply my every email within 10 minutes, extremely impressed! Selfie Leslie is currently only available for purchase online on the Selfie Leslie website. There isNO RETURN FEEif you make an exchange purchase through the return portal. We may earn a commission from links on our website, but this doesn't influence the opinions of our editors. Selfie Leslie reserves the right to limit or refuse service to any customer/entity at any time for any reason. Save my name, email, and website in this browser for the next time I comment. In rare occasions, customs agents may delay delivery of some packages. However, we can cancel the order at any point before it ships out, and you can then place a new order for the correct product and size. MAKE SURE YOU READ THE POLICIES CAREFULLY BEFORE BUYING. Very responsive and super helpful. At Leslie's, we take pride in the quality of our products. They dont care what happens after they put it through to whoever is going to deliver it. We use dedicated people and clever technology to safeguard our platform. They were really kind and wonderful also. 629K followers. Pricing and offers are subject to change. Do not ever buy from this site, it's a scam. The arbitrator is empowered to resolve the Dispute with the same remedies available in court, however, any relief must be individualized to you and shall not affect any other customer. Prepping for a countryside getaway? I ordered a dress from Selfie Leslie and it arrived quickly. You can shop for dresses by occasion, length, price, color, and style for easy website navigation. Promotions or coupons cannot be retroactively applied. Once an order is placed, we CANNOT make any changes. You should contact your customs office for specific amounts and percentages.Selfie Leslie cannot control and is not responsible for any duties/taxes applied to your package. Any online orders of hazardous materials including sanitizing chemicals, non-chlorinated oxidizing chemicals, acids and bases, and paint or paint-related products. The company agreed to an exchange in size for me when it was a final sale item that my daughter bought and the size didnt work. Im unsure about a size and have a fitting question -- how do I find this information? Their selection is relatively conscious of current trends, which is always a plus. No further messages will be sent to your mobile device, unless initiated by you. Had a terrible experience with the purchases. This is outlined on our website on our return policy page right at the top.As for the return fee, we can see that it was refunded back to you so your store credit is 100% of the value of what you returned from your original order. Any When you confirm your shipping details, any applicable taxes will be calculated on your total merchandise value. For instance, I found several discount codes on the brands website. i ordered my graduation dress, my graduation party dress, and now a cocktail dress from them, and each product feels high quality and each comes in within a reasonable time. The Selfie Leslie Team was accommodating, quick to respond, and so friendly! The item I want is sold out or no longer available -- what do I do? Here are 8 tips for writing great reviews. However, because the colors you see will depend on the device used for browsing, we cannot guarantee that your device's display of any color will be accurate. 2023 Selfie Leslie Wonderful wonderful customer service is the most important, thank you! These items cannot be returned. How long will it take for me to receive my order in the US? Selfie Leslie reserves the right to modify, limit or cancel promotions at any time without notice. Theres a common belief that brides prefer to dress their bridesmaids in underwhelming outfits to ensure that the spotlight stays on them. Rating: 6.5/10 . I rescheduled the delivery & they never came. 355 following. Selfie Leslie High Neck Open Back Floral Mini Dress NWT. I wont go as far as to say that Selfie Leslie is the most affordable brand out there, but theyre undoubtedly on top of clothing trends. Selfie Leslie offers a 30-day return policy. . Selfie Leslie Products Review. If you believe that your work has been copied and posted on the website in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information: In your email, please note that it must be written in English and that you must include the following subject line: DMCA NOTICE OF INFRINGEMENT.. Shein has better quality then this. Just make a new purchase through the return portal for the size/style you would like. If there was more we could do to improve USPS delivery, then we would, but we are at their whim unfortunately. Accordingly, you and One & Only Collective Inc. agree to give up the right to go to court to assert or defend rights under this Arbitration Agreement and for any Dispute. Plus they expect me to pay a fee for the returns which is unfair since I was scammed. Its also worth noting that the amount of negative reviews pales in comparison to the number of positive ones I have found so far. | T&C'S One & Only Collective Inc. further reserves the right to revoke or cancel any transaction in order to correct any errors, inaccuracies, or omissions. Text messages may be sent using an automatic telephone dialing system or other technology. Please ensure all information is 100% accurate before submitting your order. Can I edit my order? First of all, I am sad that my items didnt work out for me, but the inventory and options that Selfie Leslie has is amazing. They helped me with return labels and a refund. Size: XS Selfie Leslie. Some of the dresses I'm looking at are made for taller women. For more information on our return and exchange policies, please see our Returns & Exchanges page. ARBITRATION IS MANDATORY AND THE EXCLUSIVE REMEDY FOR ANY AND ALL DISPUTES UNLESS OTHERWISE SPECIFIED BELOW OR IF YOU OPT-OUT. We want to make sure that each of our customers receives the perfect item in their perfect fit. All orders shipped within the US should normally arrive in 3-5 business days. Princess Polly, White Fox, Motel Rock). The print itself is definitely romantic, as it triggers imagery of golden sunsets, rural wineries, and picnic layouts. For urgent questions, you can reach us directly at Save my name, email, and website in this browser for the next time I comment. Need to, Your zip code will help us to provide you with the most up-to-date delivery information. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information, and shipping/billing information are confidential and . Our online return process is designed to ensure the fastest and most accurate processing of your return request. Check website However, Selfie Leslie does offer coupons and discount codes . I follow a few influencers, and mine have been hit or miss. 1-800-537-5437. Size: L Selfie Leslie. With your PayPal account, you can use a variety of payment methods to make your Selfie Leslie purchase. This website is protected by copyright and applicable trade dress. This was our first experience with Selfie Leslie, but it definitely not be our last!! For oversized items requiring carrier freight returns, you will be responsible for all return shipping charges. If you are not completely satisfied and your order qualifies, we accept returns. The amounts vary country by country, but it can range anywhere from 20% to 50% of the total order value. Your email address will not be published. If the counter proposed judges are not acceptable to the demanding party, also within three (3) business days, the parties agree to submit their dispute to a dispute resolution service such as ADR or ARC. I wont be buying from them again. BEWARE, BEWARE WHEN BUYING FROM SELFIE LESLIE !!! We are a trendy online dress boutique offering dresses, separates, jumpsuits, and rompers. I highly recommend Selfie Leslie! Helpful Report abuse See all reviews Selfie Leslie is a bit pricey, and some customers think its not worth it considering its easy finding a similar alternative. Check out what 541 people have written so far, and share your own experience. I found THE dress at Selfie Leslie, but was a little worried about that $9.75 return fee, so I double checked my measurements and got the opinion on which color I should go with from literally everyone in my life. I decided to email the selfie leslie team to see if I could get some sort of help. In terms of aesthetic, Id say that this brand is the perfect amalgamation of Kim Kardashian Insta-baddie and Emily in Paris. Please note that items ending in $xx.50 are Final Sale. Both you and One & Only Collective Inc. agree that any controversy, claim, action, or dispute in any way related to your use of any One & Only Collective website, any purchase from Selfie Leslie, or any products or services sold or distributed by One & Only Collective (Dispute) will be resolved by this Dispute Resolution procedure and Arbitration Agreement (the Arbitration Agreement). Please generate your return label within 14 days of receiving your order. When it doesnt, we want you to know that Leslies is committed to making it right. Store credit and gift cards do not expire. The team was very courteous throughout my conversations with them along with being very helpful in resolving my issue. They went above and beyond and refunded me for the dress and told me I could just keep it. My dress arrived stained, and when I emailed your customer support, I was immediately offered help with multiple different avenues I could choose from. You can also check your order status by signing into your account on our website. Our business hours are: Monday - Friday 9AM - 5PM (PST). Keep reading, as in this Selfie Leslie review, Ill take an in-depth look at the company, its products, customer ratings, promotions, and more to help you decide if theyre worth checking out. Local countries' Taxes and Duties are the responsibility of the customer. Fortunately, the brand is quite active in addressing buyer grievances. All arbitrations shall proceed on an individual basis. You further certify that any user- generated content provided by you is legal and does not violate any third partys rights. Would not recommend. I really appreciated the speedy and friendly response. Code. Also returning was so easy and customer service had excellent response time. The Reinhart Floral Asymmetrical Mesh Dress White should break any fashion rut you have, as it features a stunning criss-cross detail over the bust. I can't wait to purchase another dress from here in the future for another event. One of those brands is Selfie Leslie, a brand founded in Australia and now based in California that is best known for its cute and trendy dresses. Team is thorough and on it!Received package so quickly with expedited handling. Unless otherwise specified, all designs and contents featured on the website (including, but not limited to, navigational buttons and images, artwork, graphics, photography, text, etc.) Any original shipping and handling fees are non-refundable. Of the hundreds of positive Selfie Leslie reviews online, I did uncover a few complaints. Hi Michelle, we're sorry that you are not 100% satisfied. I will be returning to buy more clothes! Obviously, we dont have time to comb through the brands entire inventorywhich is why Ill only feature a few of their bestsellers next in this Selfie Leslie review. If you are not completely satisfied and your order qualifies, we accept returns. Since One & Only Collective Inc. may revise such rules at any time, you should visit this page periodically to review the terms of your use. Gorgeous gorgeous girls deserve the best wardrobe. We are a trendy online dress boutique offering dresses, separates, jumpsuits, and rompers. Find Selfie Leslie for women at up to 90% off retail price! Please note that you will be responsible for paying additional charges for customs clearance. For example, if our dress dye does not remain on the fabric, One & Only Collective Inc. shall not be responsible for any damage to any other clothing item or fashion accessory. When your shipping label is created,you will receivea shipping confirmation with tracking information. There isNO RETURN FEEif you make an exchange purchase through the return portal. If youre in the market for semi-budget-conscious clothing for a one-time event, I can recommend this brand. Its worth noting in this Selfie Leslie review that the brand accepts Mastercard, Visa, JCB, American Express, and PayPal. You may opt-out of the Service at any time. Wasted $70 on a dress I never wore. These items cannot be returned. When it comes to fast fashion, unfortunately, not everything can be of great quality, so its important to see if other shoppers have vetted for the item you want to buy (this goes for many other stores as well). If an item is discounted and ends in $XX.50, that item is also non-refundable. Shop Online or at any of our 900+ retail stores! Discover over 25000 brands of hugely discounted clothes, handbags, shoes and accessories at thredUP. Return Requirements Orders are usually shipped within one - two business days (24 - 48 Hours) (Monday - Friday) of purchase from Los Angeles, CA. Customers who access and use thewww.selfieleslie.comweb site from outside of the United States agree to comply with all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside. I politely asked to cancel the order and they denied my request because it had already shipped so I can understand that but when it did get here my daughter opened it to make sure that it was the dress and . Required fields are marked *, This field is required 2023 Leslies Poolmart Inc. Were sorry we missed you; we look forward to assisting you soon. Pretty looking dress on the website however!! Please use a valid email. The inclusion of any link on the website does not imply our endorsement of it, and One & Only Collective Inc. expressly disclaims any responsibility for the contents, materials, accuracy of the information or quality of the products or services provided by or advertised on these third-party websites. International orders may take around one to two weeks to arrive. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider. If so, Selfie Leslie offers a 30-day window for returns. YOU MUST REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING, OR BUYING ANY PRODUCT THROUGH THE WEBSITE. I didnt realize Selfie Leslie had a sign off confirmation or I would probably wouldve never ordered. Please allow up to 10 business days for processing corporate checks. It is far from that! I trust this company and im continue to have my selfie leslie collection. There is NO RETURN FEE if you place a new order of equal or greater value using the Return Shopping feature! This was 3 weeks ago and when I sent them an email to prompt them again they just sent me a generic email on how to do returns. Extra 25% off final sale. No contact number. You will receive a shipping email as soon as we despatch your parcel. Except where otherwise inapplicable or prohibited by law, the website, and all contents, products and other information on or accessible from or through this website are provided as is and as available , without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for any particular purpose, non- infringement, security or accuracy, One & Only Collective Inc. makes no claims to the accuracy of the information contained on this website, and reserves the right to amend errors or to update product information at any time without prior notice. (They also refunded me a partial refund to get the original dress repaired as this color was now out of stock. ) The customer service is amazing! However, this is just a general guideline and may vary depending on the country to which the order was shipped. Reviewer websites such as Trustpilot and ClothedUp offer favorable critiques of the fashion brand. Selfie Leslie AU Returns. You and One & Only Collective Inc. agree that each may bring claims against the other in arbitration only in your or their respective individual capacities and in so doing you and One & Only Collective Inc. hereby waive the right to trial by jury, to assert or participate in a class-action lawsuit or class action arbitration (either as a named-plaintiff or class member), and to assert or participate in any joint or consolidated lawsuit or joint or consolidated arbitration of any kind. I'm so thankful for such amazing customer service and ensuring my concern had been taken care of. If you dont see any tracking details 48-hours after placing an order, please contact our Customer Service. All merchandise must havealltagsand hygienic liners attached. Just so Obsessed with selfie leslie and I have been collecting selfie leslie dresses for years even im from UK. I love this brand so much, Ive only ordered 3 times now but honestly the quality of the dresses is amazing, shipping is so fast (literally got it in 2 days) and just overall the style is incredible. Please note that we disclose . These are unfair and unethical business practices and are very deceptive to consumers. Contact with customer support was quick which I am extremally happy about! Selfie Leslie is not responsible for any lost or stolen packages once they leave our warehouse in Los Angeles. Items returned past the 30-day grace period will not be eligible for return and you will be responsible for postage back to you. The tiered frill paired with the waist-tie detail is slightly reminiscent of cottage-core fashion. I returned another dress because it was just poorly constructed. Selfie Leslie's shipping is fast and their clothes are great quality. While we welcome your comments and feedback regardingwww.selfieleslie.com, our merchandise, and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information through this website or any email connection. glitter6509. As mentioned before, dresses are priced as high as around $100, and if you dont know exactly what youre looking for just yet, Selfie Leslies filters are there to help! Type or copy and paste the code exactly as it appears into the discount/coupon code box on the checkout page -- click apply and your new total should appear! When I wear their dress I never stop getting compliments.The shipment arrives very quickly.The service is excellent, once I had a problem, and they solved it for me the same day in a courteous and helpful manner.Highly recommend. The arbitrator shall have full discretion to make any awards of attorneys fees and costs in accordance with the applicable law of the state of California. Lets conclude this Selfie Leslie review with some highlights, shall we? By "Instagram fashion", I of course mean fashion inspired by influencers/Instagram pages. Anyone can write a Trustpilot review. Unrealistic return policy. Customers are urged to hold onto proof of postage as we are not responsible for lost and/or misdelivered packages. But the main reason I keep ordering from them is their customer service.