In 1978 he was joined by his youngest son William and his oldest son . Thank you for staying with us. If you want to catch a thrill or experience a real haunted place, then we can get you there. We enjoyed 2 out of the 4 pools while there. Steele Hill Resorts in nestled in beautiful Sanbornton, New Hampshire (15 minutes from Tilton and Belmont). We offer promotions to interested individuals to highlight a vacation experience from the perspective of a member. One month later, I got a call from Steele Hill vacation club stating we were selected to take an exclusive promotion of 3 days/2 nights free staying at their resort. When we arrived, we were given a room in the East building. The first thing I did was check out the place to see what we had to work with. The sofa in the living area also folded out into a bed. 516 Steele Hill Rd, Sanbornton, New Hampshire, United States. It sounds like you stayed in our West hallway, which is currently undergoing some major renovations including new large format commercial windows for better weather proofing and additional light, I can honestly say these are significantly improving the hallway space. RCI who we booked through had worse customer service than the resort, and I do use the word 'resort' lightly. And we were very very disappointed. Additionally, with the bars being quiet during the off season, room service is available from our Hilltop Restaurant to all accommodations and common areas, including all onsite dining areas. I will be sure to take your feedback into consideration and discuss some of the issues you mentioned with our housekeeping manager.Thank you for visiting with us. Sincerely, Rob Robillard, General Manager. The furniture was probably from 1901, the room smelled musty, there was paint chipping off the walls, a brown stain on the ceiling, stuff under the bed from past guests, a pop tart wrapper on the floor in the bedroom and a toilet that barely flushed. We are thrilled to hear that you will be coming back to Steele Hill and look forward to welcoming you back soon. After I verbally consented to pay the $59, they emailed me the confirmation letter. The bathroom shower curtain bar was totally rusted out. However, for $400+/night, we would expect greater attention to detail in terms of enforcing the quiet hour rules and maintaining a reasonable amount of pool towels for guests. Once we confronted him, He asked us if we were using the fireplace, we were, and he said he was checking. Read more, 139 T M Wentworth Rd, Lebanon, ME 04027, USA, Route 202, Henniker, Merrimack County, NH, United States. We would also like to thank you for your feedback on the indoor pool area, we are happy to hear that you found it clean and comfortable. Come join the fun at Steele Hill's second annual Haunted Hike Event! The stairs to 2nd floor are actually like to a 3rd floor due to high ceiling in lobby. Rob R, General Manager at Steele Hill Resorts, responded to this review. That always ticks me offall it takes is a simple "hello" and I am good to go.Overall, I would probably stay here again if their room rates do not go up. We are pleased to hear that you had a positive experience with our pool attendants and appreciate your kind words about them. I also noticed that many of the resort's employees did not greet me or acknowledge me as I passed them in hallways and on walkways around the property. We were given a 2 bedroom in Steele Hill West. We reserved a week and wanted to stay one more day, and they worked that out for us with another room that suited us perfectly. Why is it here? We have been owners since 2005, we used the amenities because we lived close but moved to Florida, we came for our very first visit as a couple. We got a news letter saying due to covid they are doing deep cleaning!!!! I hope to see you up on the Hill again in the future.Sincerely,Rob Robillard, General Manager. Every room at the resort has a balcony with spectacular views. And he doesn't want anyone else to, either. We are sorry to hear about the inconvenience with the maintenance technician and the cleanliness of the oven in your unit. Privacy Policy - Terms of Use - Copyright Policy. Here the Indians, like those of Vera Cruz, seemed favourably disposed: 'the Salvages often visited us kindly (fig. We are happy to inform you that Steele Hill is now 100% open including amenities like the smaller onsite hot tubs. In 1976, he opened the property with the timeshare concept making Steele Hill one of the 1st resorts to pioneer this concept in New England. This is when Spencer (the manager) and Zion (the sales rep) got agitated. It sounds like something I would actually use, but a lot of the information I'm finding online is vague and it seems a . In order to receive the free staying, my family and I are required to pay $59 deposit upfront, and then take a 90-120 mins tour at the resort; at the end of the stay, I will have the $59 back. It is a bit out of the way though. While not on the same caliber as our new south building inventory, many guests are quite satisfied with these suites. Built in 1763, the inn is haunted by a ghost the staff have nicknamed Charlie. I advised the front desk about this and they offered to accommodate in the form of bringing over any supplies I may need. This is the version of our website addressed to speakers of English in the United States. He often whistles as he walks. The views are also incredible, which the resort does a good job of incorporating that into the various parts of its property. $211. Within 1 km of the property, guests can reach nearby landmarks such as Beitou Thermal Valley, Beitou Library and Beitou Hot Spring . I apologize for the inconvenience caused by the shortage of pool towels and the noise level from your upstairs neighbors during your stay. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The amenities were above average and the on-site restaurant was above average. Sincerely, Rob Robillard, General Manager. For the price paid, not a good value.Housekeeping staff neglected to make up my room on one of the days during my stay. Sincerely, Rob Robillard, General Manager. (Think late night ping pong and noisy video games). Yes, free parking is available to guests. But when making reservations for next year, I'll be carefully considering my decision to go back before laying down my 50% deposit.I'll start with the positives before telling you about the negatives on this trip. We are so glad to hear that you have been coming to our resort for 16 years and appreciate your continued support. I learned 11.7 miles from Hill, NH. The walls are also extremely thin. Of course, I wont get my $59 back. There was no sofa or desk and there was no balcony. As an added convenience, there is free parking available to guests. Sincerely, Rob Robillard, General Manager, We have been coming to Steele Hill for many years (16). Reviews. We apologize for any confusion regarding the room amenities and we always request that guests inform our reservations department of any specific needs upon booking as we do have entry level and handicapped accessible units onsite. I got flustered and got out of bed quickly, but again, nothing was there. Sanbornton - Steele Hill Resort. I am happy to hear you enjoyed your first stay with us. The 1860s inn is believed to be haunted, proven by apparitions, shadowy figures, odd noises, whispers, and hot spots. We hope that you and your family will be able to join us again for some more fun soon!Sincerely,Rob Robillard, General Manager. Experienced shadows moving in room .. Many travelers enjoy visiting Meredith Historical Society (8.1 miles). Some true and some legend. Review. I am sorry to hear that you were disappointed with your stay, it is difficult to read such a harsh review, especially from a longtime returning guest. The pool was okay, but we walked in darkness through hallways to get to it. The ghost didnt come in our room because I kept saying, In the name of Jesus Christ, I command you to leave me and my family alone. Ghosts hate hearing that! We care deeply about the comfort and satisfaction of our guests and we do hope you give us another opportunity to improve your opinion of us. Great amenities for families and kids: multiple pools, badminton, horseshoes, nice forest walks. Does Steele Hill Resorts have any great views? In order to receive the free staying, my family and I are required to pay $59 deposit upfront, and then take a 90-120 mins tour at the resort; at the end of the stay, I will have the $59 back. It sounds like the resort location was a good fit for your groups visit. At Steele Hill Resorts we offer a variety of room types and I stand behind the quality of all of them. We stayed in a two bedroom townhouse. Claim your listing for free to respond to reviews, update your profile and much more. Avoid Steele Hill for they will steal your money. I agree that the stairwells need some attention to prevent this from happening during rainy periods. The reality is you are paying a lot more money than you expected for vacations. I'm not into paintball or golf (and most of the course was closed for construction), and most venues (such as Cannon Mt., Kancamagus Hwy, or Lake Winnepasakie, Wolfeboro, etc) are about an hour or an hour and a half drive away. In 2020, management put an occupancy limit in place with the West Indoor Pool for the safety and enjoyment of all guests. Own or manage this property? I am sorry to hear that you were not satisfied with your experience and that there were issues with noise within the West Amenities Building during your stay at Steele Hill Resort. This property boasts great amenities such as a free 9-hole golf course, indoor and outdoor pools . This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We would highly recommend this resort to anyone! It's not perfect but he food is definitely good and the servers are friendly, local people. People like me who easily fall into their offers definitely will change the mind during that 90 mins tour. Upon entering the building there was a musty smell. There were about 15 other seats available. This has been one of the better resorts we have traded for. Which popular attractions are close to Steele Hill Resorts? Stay at this 3-star B&B in Sanbornton. Sincerely,Rob Robillard, General Manager. One girl at the desk was kind, but there was no one around to explore changing rooms or get some help. After about 30 seconds of just staring at this entity, waiting for it to move (it just stood outside the hotel room leaned up against the entry door to 7A. I used to come to this facility 30 years ago and it was AMAZING, clean, maintained , gorgeous. Yes, guests often enjoy the mountain view available here. The first night upon staying in SH East side, Room 221, I knew something was off. Lower buildings are older and shabbier; upper buildings nearer to pool and in better shape. The rainy weather also caused a schedule overrun on our recent project to construct a dedicated wedding tent space and parking lot extension for the south building. Free 2023 Use. It sounds like your introductory stay was a mixed experience. We had no balcony or fireplace which were shown on website, and the room hadn't been updated from the 80's look. I also need to add that there is no where to eat within 25 min drive so you either have to make that drive or go to the "restaurant" in the hotel which is like two workers hosting, servings, and probably cooking your food while you sit in an event room. Quiet Hours Enforcement: Our upstairs neighbors were extremely loud, so I called the 24 hour desk at around 10:15pm. Thank you for sharing, Tiffani. 3-star family-friendly hotel in the mountains. We stayed in a tiny room, in a disgusting hallway, littered with garbage and bag of garbage. Steele Hill Resort. We are currently discussing a project to completely enclose this space during the next budget cycle. We would highly recommend this resort to anyone! Please note that only three holes of our nine-hole executive golf course were recently closed due to construction and there are many other amenities available to enjoy such as tennis, basketball, a fitness center, racquetball, electric bikes, the onsite Hilltop restaurant, indoor and outdoor pools and hot tubs, hiking trails, and more. Address: 516 Steele Hill Rd, Sanbornton, NH 03269, USA. It took almost 2 hours (we were told 90 minutes). I can assure you that we will take all the lessons learned in reviewing this stay and use them to continue to improve our customer service going forward.Sincerely,Rob Robillard, General Manager. We always strive to accommodate our guests to the best of our ability. We stayed in a two bedroom townhouse. Conveniently located restaurants include Tavern 27, Heritage Farm Pancake House, and El Jimador. We understand that the cost of dining at the Hilltop Restaurant can be a concern, but we strive to offer a range of dining options at varying price points to meet the needs of our guests. Steele Hill West was fabulous but did not has the best views. Also, the last night at Steele Hill, both my cell phone and laptop broke, just stopped working. We were impressed with the excellent design, construction and . Please see our partners for more details. Sharon, I stayed at steele hill resort up on the hill in hotel room 7B, west side and heard a door slam which instantly prompted me to look out the peak hole, and I saw a dark black figure of a man with 2 red horns coming out of his head. I took my kids to the ice castles (which was great) and planned to stay at the Steele Hill resorts. If you're ok with a murphy bed on the floor, poor maintenance, having to beg for a comforter for the bed, unresponsive front desk personnel, this is the place to go. Swiping my key card three times on three doors over a distance of 15 feet to get into my room was also a bit irritating in spite of the high level of security it offerred. I'm sad to say that if you are not a time share holder in this resort (and I use the term loosely) you are treated very differently. 2nd for the pool/water slide area. 26.5 miles from Bartlett, NH. I also forgot to get coffee filters for the coffee pot and they brought us up a bunch! There are more places to choose from in the, steele hill hotel sanbornton, steele hill resorts, Frequently Asked Questions about Steele Hill Resorts. Fortunately, we are also in the middle of a renovation cycle of our East units, this includes new paint, new carpet and additional carpet padding for noise mitigation. We take these matters very seriously and will speak with the proper departments and work to improve in these areas for future stays. Free Timeshares. Had they been far cheaper it would have been okay, but the prices were ridiculous. Active travelers can enjoy racquetball/squash, volleyball, and sledding at this hotel. 516 Steele Hill Rd, Sanbornton, New Hampshire, United States. Food at the hilltop was good, a little on the expensive side but our room had a full kitchen so going to the restaurant was a treat. We've had reports that this location is indeed haunted. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. So Steele Hill resorts, you lost out. We will take the proper steps to improve our services to ensure our guests have a more enjoyable experience in the future. It even had free weights. Steele Hill Resorts sits on 500 acres of forests and fields, offering a secluded accommodation right in the heart of unspoiled nature. Overlooking lake Winnisquam, Steele Hill Resorts is a high-end resort, consisting of 150+ guest rooms, a full-service restaurant, and many indoor and outdoor amenities (employee use permitted). I would recommend it more for families, but regardless, it is a great place. Pool Towels: There were no clean towels available on the morning of January. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Overview. (See attached picture)Later I shared my news with multiple friends and did the research online; I found out that the tour is all about getting people to buy their timeshare. We appreciate your business and do hope you will consider staying with us again for next years bike week event.Sincerely,Rob Robillard, General Manager. One month later, I got a call from Steele Hill vacation club stating we were selected to take an exclusive promotion of 3 days/2 nights free staying at their resort. To summarize - cheaply built and unclean, go somewhere else. Musty smells? After driving right to the resort (dont follow GPS, use the resorts directions), we found everything as advertised. I understand we did not deliver the experience you were looking. On June 1, the 31-year-old musician slammed the . This haunt is in need of information. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Tilton, New Hampshire. We went to Whales Tale Water Park at the end of June, 2021, and filled out a wining contest form of some kind of free stay. We hope you will give us another chance to provide you with a more satisfactory stay in the future. Top room amenities include a kitchenette, air conditioning, and a flat screen TV. They are not ADA compliant. In general I would not recommend, not unless you are getting a really good deal. This gets you out of the rally/tourist craziness into a beautiful setting where you can get a good night's sleep. And of course, the view and scenery were fantastic. Moreover the toilet was so close to the wall you had to sit oddly, oh and I cant forget the crusty dried booger above the toilet paper roll left on the wall, or the toothpaste running down the wall next to the sink. There isn't much to do at the resort. At this magnificent resort, you and your loved ones can celebrate the . I think our room and section was just sad, We are sorry to hear that you are unhappy with your stay with us. Resort facilities were on the newer side (did not try the racketball court) and in good shape (golf course, tennis courts, pools, game room, ping pong, etc). The two-day trip would have been better served at home. Lock in the lowest price from these sites. Management and sales should really look at how potential owners see the facility upon check in. We will make sure to address the issues you brought up with our management team. Event Promotions Representative - $1000 Sign-on Bonus 08/9/2022 - Promotions. We apologize that we did not deliver an ideal hospitality experience and hope that you will be willing to give us another chance in the future. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Join our new and senior staff in the Food . Our south building offers great rooms with fantastic views. We are so happy to hear that your accommodations and our amenities were perfectly suited for your party during your visit. We realize how precious family vacations can be these days and we appreciate your business. Later I shared my news with multiple friends and did the research online; I found out that the tour is all about getting people to buy their timeshare. Steele Hill Resorts offers a variety of New Hampshire vacation packages and hot deals. First, room rate. Please explain to me what deep cleaning is???? we checked out the next day and lost all the money we had to pay up front. The rooms in the East building look nothing like the beautiful, spacious rooms on the website. Does Steele Hill Resorts offer any business services? The conversation confirmed this. There are 239 episodes which span thirteen series, four movies and live-action production. The restaurant was okay. Fitted with a garden, swimming pool and hot spring bath facilities, Spring City Resort offers accommodation in Beitou. Destinations. 2023 FrightFind, All Rights Reserved. Built in 1763, the inn is haunted by a ghost the staff have nicknamed Charlie. Made for a cold trip back to our building! Tripadvisor performs checks on reviews. FrightFind's guide to the top haunted hotels in the US. We appreciated the additional feedback regarding our hiking trail network and we are in the process of working on our onsite trails and will be sure to update our site map as soon as possible. Thank you for taking the time to leave us a review and for your rating of four stars. When I asked to be seated somewhere else, she said there was nothing else available. Manchester-Boston Regional Airport. An apparition of a man is said to walk through the halls and offices in the corporate office, opening doors and windows. The Spalding Inn, formerly the Cherry Hill House, is owned by Jason Hawes and Grant Wilson, stars of TV's Ghost Hunters. This tends to be a temporary issue as we remove trash and linens from the rooms and store them in rollaway trashcans at the beginning of the cleaning process. When I got there they informed me I had only paid for one night. From our 9 hole executive golf course to the indoor amenities . Steele Hill Resort . On top of that when you check in for the session, you are greeted by clerks that ask you (while in line with other people) what your salary is. Our specter crew has this haunt in processing and will be updating its information shortly. . Correct . Mar 16 - Mar 17. When I asked who we might follow up with in a day or two should we decide to buy, Spencer said 'we don't have business cards here.' The bottom was covered with baking splatter. At Steele Hill Resorts, the West Indoor Pool is the most popular pool. The girl on the phone blatantly lied and said the rates I was looking at were not for 4 people. The grounds at the resort are nicely kept and there is a magnificent view to the east. The sofa in the living area also folded out into a bed. We appreciate your business and hope you return to visit with us again on the Hill in the future.Sincerely,Rob Robillard, General Manager. Even when he was in he never called up to us at all.